What Others Have Asked



Nov 2018

Am i able to get a virtual baby?

Not from SWISH


Nov 2018

Hi, myself and my boyfriend both got tested and were clear. I am female. We have done anal (first time for me, he’s done it before) and used a condom. If we were both clear and he used a condom for anal I don’t need to worry do I? Thanks

If your partner tested negative, you have not had this type of sex before and you used a condom then you do not need to worry. However, please be aware that if you used home testing kits for testing some test for Chlamydia only so if you are concerned about other STI's you would need to attend a sexual health service for a full screen.


Nov 2018

Where can I buy prep safely?

Thanks for your question, please visit our page on PrEP for more information and for a link to the website 'I Want PrEP Now' which has information on their preferred sellers.


Nov 2018

I had the implant fitted nearly 3 months ago and haven’t stopped bleeding since, even though I was given the pill by you guys which hasn’t stopped my bleeding .

Bleeding with the implant is not unusual, it may settle with time but it is advisable to attend for a review. Please call 0300 1245010 to arrange an appointment.


Nov 2018

Hi, I had the implant fitted in July and every period since has lasted at least 3 weeks, just wondering if this is normal for some people?

Irregular bleeding is common on the implant (click here) however if you are concerned please do come and see us to check there is no other cause and will may be able to give you additional hormone to help control the bleeding.

 


Nov 2018

I have moved from the UK abroad for study but will be home in Taunton over Christmas. I am looking to get the copper IUD fitted in December/January, is this possible at SWISH?

If the GP you are registered with in Somerset provides the IUD then you will need to contact them. If they do not or you are not registered please contact us for a phone consultation and a fit appointment. Please be aware that we are a busy service and we can not guarentee an appointment over Christmas.

 


Nov 2018

I have been advised to have my coil removed, the surgery has said that it can be done through you, can you advise .

If you GP surgery provides a coil removal service and they fitted your coil you will need to visit them as they are commissioned to do this.

If your GP surgery does not remove coils and/or your coil was fitted at Swish/CASH then please contact us for an appointment.


Oct 2018

I'm between doctors and have run out of the pill. Can you give me a prescription to tide me over until I've registered at a new surgery?

Please attend one of our Sit and Wait clinics to be seen for contraception.

 


Oct 2018

If I’ve had a check and I’m clear, and my partner did and his was clear. I’m on the pill. Can I sleep with him without a condom? Like if we’re both clear, we could without fear of STIs?

Well done to both of you for having STI screens, if you both had negative screens within the correct window periods (click here for  more information) and you are not having sex with other people, then the risk of you having an STI is extremely low.

 


Oct 2018

Does HPV cause you to not get pregnant and how can you get rid of it so you can get pregnant?

Having HPV should not affect your ability to conceive, however other sexually transmitted infections can cause issues with fertility. Please contact SWISH on 0300 1245010 if you want to come in to talk to a practitioner in detail about your concerns. We can also offer treatment of genital warts if required.


Oct 2018

I had the implant fitted and I’ve been on my period for over a month now, why is this and what can I do to stop it

It is not unusual to have some bleeding after having an implant fitted, it may settle over the next few weeks but if it does not please make an appointment with the service that fitted it to discuss what can be done.


Oct 2018

I had a coil fitted 4 weeks ago and I am still getting a lot of intermittant pain, is this normal?

Some women do experience some pain in the initial period after a coil fit. You should have a follow-up appointment approximately 5-6 weeks after a coil fit to ensure everything is ok, please arrange this if you have not done so already.


Oct 2018

Hi my implant end so where no problem change to new, i am live in wincanton.

If your GP refits contraceptive implants, you will need to arrange an appointment with them. Otherwise call 0300 1245010 to discuss arranging an implant refit with SWISH.


Oct 2018

Do you do any tests that test your fertility? I am concerned that due to health problems, I may not be able to conceive naturally.

We do not provide fertility tests, you will need to discuss fertility issues with your GP.


Oct 2018

I've lost my C-card, do I just make an appointment to get one?

You can just come into one of our venues and request a new one.


Oct 2018

If I know I have slept with someone who has herpes but have no symptoms or signs, is it standard to do a blood test to check?

If your partner has no symptoms then the virus is inactive (dormant) inside the nerve cells and it is unlikely that will be caught by a partner. We do not provide blood tests as they can be unreliable. Please go to the Herpes Association Website for more information.


Oct 2018

How accurate is your HIV testing?

We use 4th Generation HIV testing which requires a blood sample, this test is 95% accurate 4 weeks after exposure and 99.9% at 3 months.. 


Oct 2018

Hi, is there a cost involved with a booked appointment, and if so what is it? Thanks

Contraceptive and sexual health services are free in the UK.


Oct 2018

I have a C-Card and want condoms, do I get them at the desk or do I have to talk to someone?

Please just show your C-Card to our receptionist and they will issue you with condoms.

 


Oct 2018

Can I be tested before the 12 weeks for HIV if your test is 4th generation, as guidelines are 4 weeks?

The 4th generation HIV tests will pick up 95% of infections at 28 days after exposure and 99.9% at 3 months, We also like to test for Syphilis at 3 months after exposure. 

If you are concerned you can come for a HIV test a 1 month after sex and again at 3 months which will include Syphilis.

 


Oct 2018

Is your HIV test a 4th generation test?

Yes


Oct 2018

I had the copper coil fitted 3 weeks ago and have bled everyday since . Is this normal?

Irregular bleeding after a coil fit is very common and should settle,if you are concerned about the bleeding or you are having any pain please get in touch for a review. 


Oct 2018

Hi do you have an email address I could contact you on as I work shift work so it’s hard to ring within your hours

Please use our online Booking Request Form to make an appointment


Oct 2018

Where can I have my coil removed asap as my doctors surgery doesn't do coil removals

You can have your Coil removed at Swish if your GP does not provide this service. Please call or use our online booking form for an appointment.

 


Oct 2018

I keep getting random spotting on the pill ?

Please come and see us to have a consultation with a nurse, you may need to change your method or have some screening done.


Oct 2018

can I have a smear test at the centre ?

Unfortunately we are unable to provide cervical screening (smear test) at the SWISH clinic because we are not commissioned to provide this service. Please contact the medical centre where you are registered to arrange a smear test with your GP or practice nurse.


Oct 2018

Can I get the vaginal ring from the doctors?

At Swish we can provide you with a prescription for the Vaginal Ring following a consultation with one of our doctors or nurse prescribers.


Oct 2018

Can you tell which partner passed the STI on even if only one of us turns up?

It is often impossible to know where an STI comes from and which partner had it first, the most important thing is that you are both tested and treated if needed. Please contact us for an appointment or come to Sit and Wait clinic.


Oct 2018

I need to get some condoms but I don't want my parents to find out and I don't want to have to see any people while getting them. How can I get some?

Our services are confidential even if you are under 16yrs (we would only want to discuss your attendance with someone if we were worried about you safety). Currently you do need to come to a Swish clinic for condoms or get them from school, college or one of the other condom issue points (click here). We are working with our colleagues at Eddystone Trust so that soon you will be able to get condoms online, but this is not available yet.


Oct 2018

Hi, if my HIV test came back positive before the rest of my results would I be phoned and informed of this before the rest of my results were back? So does the longer you wait for results indicate everything was ok? If i was marked down as a high risk factor would of my bloods been fast tracked to enable me to possibly receive them sooner if i was to call up?

When we receive any abnormal blood results from the laboratory, the patient is phoned and asked to come back in for a repeat test.  If we are unable to contact a patient by phone we would send a text asking the patient to call in. If you are worried about any results you are waiting for please call our Nurse Advisors on 03001245010 (option 2). Please leave a voice message if they do not answer and they will call you back as soon as possible. 


Oct 2018

I have inserted a nexplanon 68 mg implant for subdermal use, I have a question where I could have it removed, in my clinic I do not do it anymore. thank you.

If your GP centre that ftted your implant no longer provides this service then please contact us via our booking line to make an appointment for a removal.

 


Oct 2018

I’ve had the implant now for nearly 2 months and haven’t stopped bleeding would they take it out or put me on a pill and if so which one?

If you are experiencing prolonged bleeding on your implant then please do get in touch with us for a appointment. We will ensure there are no other reasons for you bleeding and discuss you options with you.

 


Oct 2018

Can we test my husband for herpes? How can this be done?

We can only test for herpes when there are symptoms present, if your husband has symptoms please give us a call or attend Sit and Wait clinic. For more information on herpes please visit the Herpes Association website 

 

 


Oct 2018

"This question has been edited" I am currently offering sex work, what is SWISH's view on this?

Please contact us for an appointment as soon as possible, we would like to see you to offer you an STI screen (and contraception if female) and discuss with you support services and keeping yourself safe.

 


Oct 2018

I teach at a college and i was wondering if there would be an opportunity for someone to come out and give a talk to my group of 15 female students.

Please call and ask to speak to one of our young people's team. We do not offer teaching in universal services, but can support in groups that are vulnerable or targetted.


Oct 2018

Can I get the pill from you that I take each month to prevent pregnancy?

Hi, there isn't a pill available to take once a month to prevent pregnancy, but there are pills you take every day continuously or every day for 3 week and then a have a week break. Please contact us for an appointment.


Sep 2018

Hi. I’ve not had sex but had oral sex.

Some STIs including Chlamydia and Gonorrhoea can be passed on through oral sex, if you did not use any protection (i.e condom or dam) and are concerned please visit our service for a throat swab and discussion.


Sep 2018

Can I get tested for STIs while on my period?

Yes you can, being on your period does not effect any of the testing.


Sep 2018

If it hurts to insert even a tampon could this cause problems sexually?

No it shouldn't but if you are concerned we recommend visitng your GP.


Sep 2018

Can teenage girls have a coil?

We can provide coils at most ages depending on the circumstance and need. If you feel you need a coil we recommend you get in touch via our booking line to discuss your needs.


Sep 2018

Do you do a sit and wait in the afternoon?

We have walk-in "sit and wait" clinics on Monday afternoons in Bridgwater, Tuesday and Wendesday afternoons in Taunton and Friday's in South Petherton.


Sep 2018

How do I order lube using the the 'my virtual c card' on the swish app?

At this time you cannot order condoms or lube on the Swish app. The app allows you to store your c-card number and select condoms and lube to show this screen to the person issuing you with condoms (so you don't need to ask out loud). We hope to have a system soon that will allow users to order condoms online.


Sep 2018

I’ve been bleeding on the implant now for 2 weeks straight. It’s light but my belly really hurts sometimes and it’s like the blood isn’t heavy enough to come down but when I wipe it’s there. Is this my body just getting use to the implant I have had for a month

Irregular bleeding on the implant is common especially in the the first month. If this does not settle or you are concerned please visit the service who fitted your implant.


Sep 2018

I have had the copper coil for 2 months now. Usually my periods are every 35 days but after the coil it was every 33 days for 2 months. They were normal though. Recently I have only been able to feel 1 string and now this one string has gotten very short. My period was meant to come 3 days ago and now on day 38 I have been getting light cramping and occasional brown and pink discharge. Could this be because the coil has got lodged/gone further up causing my period not to come?

Please give our booking line number a call to make an appointment for a coil check (0300 1245010), or if it was fitted with your GP please give the surgery a call.  If you are worried and want to be seen urgently please go to A&E.


Sep 2018

I got the implant put in and 3-4 weeks later I had a period but it ended and 4 days later I had the worst pain ever and started bleeding again. What could that mean?

It is not unusual to have some irregular bleeding with the implant, it may settle down. However if you have severe pain and it has not settled you should see your GP to discuss this.


Sep 2018

Do you replace Mirena coils using sedation?

No, we do not use sedation as we are a community service. Please talk to your GP if you need a coil removal under sedation.


Sep 2018

I believe I have genital warts, online pharmacy’s have told me to use Aldara but it is very expensive, and I don’t have that kind of cash being 18, what can I do?

Please contact us for an appointment or attend one of Sit and Wait Clinics. Please click here for our clinic times and dates. We do not charge for medication provided in clinic.

 


Sep 2018

Can I get a paper copy of my test results?

We do not give paper copies of results however if documentation of results is needed for official purposes eg visa application, we can arrange this but there would be an adminstration charge. To discuss further please call SWISH on 0300 1245010


Sep 2018

My GP cannot remove my implant for 8 weeks. Would I be able to book an appointment sooner with you? I've already waited nearly a year for a consultant at Musgrove so they could test my partner because I have alpha one. Really would like to start trying for a baby. Thank you.

If your implant was fitted by SWISH we can remove it for you, otherwise you will need to wait to see your GP for the removal.


Sep 2018

I have a mirena coil which needs to be removed and was told by my GP to contact a swish clinic to arrange this as it is not a service they provide. How do I arrange an appointment to have the mirena removed?

Your GP can refer you to SWISH or you can call us on 0300 1245010.


Sep 2018

My friend had sex Saturday without a condom and doesn’t know what to do. She don’t wanna tell her parents; what’s the best thing for her to do ?

Your friend should get in touch with us on 0300 1245010 to arrange an appointment or come to our Sit & Wait clinic in Taunton on Tuesday before 7pm.


Sep 2018

Emergency pill?

You can visit your nearest pharmacy to receive emergency contraception.


Sep 2018

I got the implant nearly 2 months ago. My period has now been going for about a month with only 3 days gap in the middle. Is this my body just getting used to the implant or am I always going to be on my period? What do you think I should do? Thank you

It is not unusual to get persistant bleeding for the first few months with the implant, it may settle down but a small number of women do continue to bleed for the whole time of having it. If it has not settled within the next month we would advise that you see your GP or attend SWISH clinic to discuss.


Aug 2018

Is it possible to register for a c-card at your clinic or do you know where this is possible?

Yes you can register for C-Card at Swish, please also click here to see where else you can register for C-Card.


Aug 2018

IUD sticking out what do I do?

Please contact the service that fitted your IUD or if out of hours please visit A&E.


Aug 2018

I started the pill on the first day of my period and it’s been 11 days and I’ve just started again after not having it for 3-4 days ???

If you stop taking the pill during a pack or a miss any, you will most likely have a bleed. If you have had sex during the time you have missed pills you need to come for emergency contraception. Please call for an appointment on 03001245010, or to speak to the Nurse Advisor, or you can attend a Sit and Wait clinic.


Aug 2018

When looking for a sexual health clinic in Glastonbury, West Mendip Comunity Hospital is listed and then a link to your site. However when I try to make an appointment if only lists Glastonbury Dentist for under 25's and not West Mendip. I'm confused, why is West Mendip listed on NHS site with Swish but not here?

Thank you for your question, our clinic in West Mendip has been closed for almost a year. We apologise that it is still showing on the NHS site, we have previously asked for this to be removed and will request again for its removal.


Aug 2018

Can i come in and get a pack of the same sized condom

Yes, please ask for the same condoms and not a selection.


Aug 2018

I’ve been taking contraceptive pill for over a year, i’ve been hearing things about the first week of the pack of pills. Do you need to use extra contraception in the first week after your 7 day break?

If you have not missed any pills in the previous pack and had the recommended 7 day break, you do not need to use extra contraception.


Aug 2018

Is everyone meant to have spotting of blood after the implant ?

Having irregular bleeding after having an implant fitted is normal. If this bleeding does not settle or you are concerned please visit the service who fitted your implant.


Aug 2018

Can i walk in whenever and get emergency contraception ?

Yes, please come to a clinic when we are open and we will arrange for you to see a member of staff.


Aug 2018

Am i protected the first week of my pack of pills?

If you started the pill on the first day of your normal period you’ll be protected from pregnancy immediately. If you start the pill at any other time in your menstrual cycle you’ll need to avoid sex or use additional contraception, such as condoms, for the first seven days of pill-taking. Please click here for more information 


Aug 2018

I take the contraceptive pill and am on day 4 of the pack, and i have had sex. Am i protected?

This depends on which pill you are taking and if you have just started taking the method or have just had your week off the combined pill. Please visit the Sexwise website for more information or give us a call to discuss futher, 


Aug 2018

I’m worried I have genital warts but I am only free on weekends to come to the clinics (when they are not open) what should I do?

We run a Sit & Wait clinic every Saturday morning at Millstream House in Taunton from 9am - 1pm (please arrive before12.30pm).


Aug 2018

How can I get a cream for scabies mites

You can buy treatment for scabies over the counter at you local pharmacy. It you are unsure about the diagnosis please visit you GP or attend a Sit and Wait clinic at Swish.


Aug 2018

How long after does the HIV test pick up from sex? If I was a month and it was negative do I need to come back again

While the HIV tests we use can detect a large percentage of infections at 1 month after sexual contact, we like to do another test at 3 months as well as testing for Spyhilis at 3 months. Please make an appointment to come and see us at 3 months post sexual contact.


Aug 2018

Hi. I had protected sex & had STI check up a month after. Was negative. Do I need to come back again? I haven’t been with anyone since

Hi, it is difficult to give you a accurate answer without knowing your sexual history. Please give our Nurse Advisors a call on 0300 1245010 (option 2) as they will be able to look at your notes and discuss this further with you.


Aug 2018

Hi. I’m scared to have sex in case I get a STI. Do I need to get tested if I have sex with a condom?

Please try not to worry, having sex with a condom does significantly reduce your risk of an STI and we would always recommend condom use.

The best way to ensure you and your partner do not have a STI is to come and have a STI check before you have sex.  A STI check is simple a pee in a pot for a man and a self-taken vaginal swab for a woman and a quick blood test for both (if needed). We only need to examine patients who have symptoms they are worried about.


Aug 2018

Do you remove contraceptive implants ?

If your implant was fitted by Swish or your GP does not provide implant fitting or removal then yes we will remove your implant.

If your implant was fitted by your GP and they still offer this service then we will direct you back to your GP.


Aug 2018

I have had irregular bleeding for 7 days 1 week after I had the copper coil removed and am mid cycle. I am not on any other contraception now. Is this normal? What sort of tests might I need to have to check for anything more serious?

It is common to have some irregular bleeding after the removal of a coil. However if you have recently had a change of partner or you are concerned about the bleeding then please contact us or the service that removed the coil for an appointment.


Aug 2018

I have a small black patch on my balls and a couple of purple lines with black kind of spots do I have genital warts do I need to visit clinic or just go to pharmacy and ask for treatment

We would need to look at the area to give you a diagnosis, please contact us for an appointment or attend Sit and Wait clinic.


Aug 2018

Should I wait until the first day of my period before I start the pill ?

The pill can be started at anytime in your cycle as long as there is no previous risk of pregnancy (i.e. unprotected sex in the same cycle). Additional contraception (such as condoms) is needed for the first 7 days of pill taking. https://sexwise.fpa.org.uk/contraception/combined-pill-coc


Aug 2018

My daughter wants to go on the pill but has just come off her period should I wait until she is due again ?

The pill can be started at any time in a menstrual cycle as long as there is no risk of pregnancy https://sexwise.fpa.org.uk/contraception/combined-pill-coc please either book an appointment for your daugther to come and see us or attend one of our Sit and Wait clinics.


Aug 2018

I got my period a couple days after having sex, could i still be pregnant?

While the risk of pregnancy is much lower just before your period, there is never a "safe" time to have unprotected sex and there is always a risk of pregnancy.

If you had unprotected sex in the last 5 days, please visit us or your local pharmacy for Emergency Contraception. We would also advise you come and see us to discuss starting contraception and to have a pregnancy test 3 weeks after sex.

 


Aug 2018

What I get my pill pescribed earlier before I go on holiday ?

Yes, we are happy to see women early so you don't run out of pills on holiday.

 


Aug 2018

Is it true that if you take a pregnancy test far along in the pregnancy , it won’t give an accurate result as there is too much HCG- or isn’t this a myth?

HCG levels vary widely  in different women, if you are at all concerned you are pregnant please visit your GP for an examination.


Aug 2018

I have recently had my implant taken out, I had 2 normal periods but now I’ve missed 3 cycles, is this normal? I have taken 4 pregnancy tests all of which are negative.

Some irregular bleeding after stopping contraception can be expected, however it is not clear if you are now on another form of contraception. We would advise you to come and see us at Swish or your GP to discuss this further.

 


Aug 2018

What are the opening times at glastonbury clinic ?

Our young people's clinic at the Dental Centre in Glastonbury is open on Wednesday afternoons from 1 - 5pm, this clinic is for people aged 24yrs and under and you will need to book.


Aug 2018

What happens if you don’t take the week break when on the pill ?

If you run your packs together you miss your pill free week, this is not a problem but we would recommend having a 7 break after running 3 packs together.


Aug 2018

I may have HPV on my tongue, how do I get this diagnosed please ?

Please visit your GP as soon as possible for an examination. HPV is the human papilloma virus for more information please visit the NHS website: https://www.nhs.uk/common-health-questions/sexual-health/what-is-hpv/


Aug 2018

Do you offer pregnancy testing ?

We do offer pregnancy testing at Swish, however if you are planning a pregnancy we would recommend you buy a pregnancy test and if it is positive visit your GP for referral to maternity services.

If you are worried about any previous unprotected sex and/or have a late period and are unsure what your options may be and you may want to start contraception then please visit our service.


Aug 2018

I have taken 4 at home pregnancy tests and they’re all negative...is this reliable ?

Urine pregnancy tests are  accurate but do need to be done at right time, a pregnancy test will show an accurate result 3 weeks after any unprotected sex.


Aug 2018

Can I have a blood pregnancy test, or are they all urine?

We only provide urine pregnancy tests at Swish, if you require a blood test please visit your GP.


Aug 2018

Do you offer free condoms ?

Yes we do provide free condoms


Aug 2018

Took a BC pill at the start of my period & at the same time every day after that. Missed a pill on the 7th, 8th & 9th days, but took the 9th and 10th day pills on the 10th day. Have taken the 11th day pill on time and I think my period may have finished but it's 5-6 days late in ending. I just wanted to understand what's going to happen to my period & what I'd need to do with the 2nd and 3rd strips with regards to the pill free week?

Please can you call our booking line (0300 1245010) and ask to speak to a heath professional. Without knowing more information, for example, the name of the pill you are currently taking,  it is not possible to give you accurate information and advice.


Aug 2018

How long will I have to wait to see someone and If I’m on my own isn’t it more likely I’m there for an STI?

If you come to one of our "Sit and Wait, Walk-In Clinics" the average waiting time is under 45 minutes but if it is busy sometimes the wait can be longer. Patients visit us for a variety of reasons including sexual health checks, contraception, or just for advice and support.


Aug 2018

I am having private fertility treatment and I have been requested to have a chlamydia test completed by my fertility doctor. I was wondering if you can do these?

We can do a Chlamdydia test, you can also order one online through the Swish website.

 


Aug 2018

Can you get a free pregnancy test at SWISH?

We do offer pregnancy testing at Swish, however if you are planning a pregnancy we would recommend you buy a pregnancy test and if it is positive visit your GP for referral to maternity services. 

If you are worried about any previous unprotected sex and/or have a late period and are unsure what your options may be and you may want to start contraception then please visit our service. 

 


Jul 2018

Do you deal with wart removal in between my bum cheeks?

Yes we do. Please call to make an appointment on 0300 1245010.


Jul 2018

Can I get tested for all the STIs for free in Frome?

Yes, all STI testing is free in the UK. Our Frome clinic is open every Thursday, please call our booking line or use our online booking system to make an appointment.

 


Jul 2018

How long is the waiting list for the implant?

We do not have a specific waiting list for implant fitting. Your appointment will depend on the venues and days you are able to visit. Please contact us on 0300 1245010 to make an appointment.


Jul 2018

Hi I'm on Rigevidon contraceptive pill, I normally have a week break, however I want to delay this break by a week. Can I take the pill for an extra week from a new pack then have a break or should I continue the rest of the new pack then have the break once that pack has finished also? Thanks

Thank you for your question, to miss your 'pill free week' (or bleed week) just start a new pack of pills as soon as the current pack is finished and then have a 7 day break at the end of the second pack. 


Jul 2018

What days and times are the walk ins?

Our Sit & Wait clinic times and booked clinic times can all be found at this link and this is updated regularly https://swishservices.co.uk/where-to-find-us/ but for the remainder of this week you can attend Sit & Wait at South Petherton on Friday or Taunton on Saturday morning. 


Jul 2018

If you loose your contraception what’s the best thing to do in regards of getting more ASAP?

It depends what type of contraception it is. We would recommend contacting whoever prescribes your contraception to request more and seek advise about remaining protected in the interim.


Jul 2018

Hi, I take Cerazette pills since 3 months and I gain my weight about 9 kg during this time. I'm really mentally broken, because next month first time in my life I am going to holiday abroad (to Tenerife) and I think I will not look at myself in bikini. I do exercises every day, I run on Cross trainer, walking and try to eat healthy, but my weight is still higher. I want to change contraception method for something else. I think about Mirena coil. Could you tell me how long the changing process will take, please? For me is very important to change this as soon as possible. I am looking forward to your reply. Thanks. A.

Please can you contact us on swish@sompar.nhs.uk with your contact details and we can ask someone to get in touch with advise. Thanks.


Jul 2018

Can a 15 year old have a secret abortion without parents knowing?

For all pregnancy questions please contact the British Pregnancy Advisory Service for advise on 03457 30 40 30.


Jul 2018

Hi, can I get lube with a C-Card?

Yes you can.


Jul 2018

Do the birth control pills have to be taken the same time daily in order for it to be effective?

It is important to take  the pill at the same time to ensure it is not fortgotten but it can be taken within a few hours of the same day. For specific advise about your prescription, please read the accompanying leaflet or contact your prescriber.


Jul 2018

When is the drop in at Taunton?

Our Sit & Wait clinics in Taunton can be found here https://swishservices.co.uk/where-to-find-us/


Jul 2018

How many days do I need to take the Desogestrel pills before sexual intercourse in order for pregnancy to be prevented?

Thank you for your question, you need to take the Desogestrel Pill (Progestogen Only Pill) for 2 days before it becomes effective at preventing pregnancy. If you have sex without a condom in the first two days you will need to obtain Emgergency Contraception.

Please visit the Sexwise website for more information on the Progestogen Only Pill: https://sexwise.fpa.org.uk/contraception/progestogen-only-pill-pop


Jul 2018

Can I come and get a cervical cancer smear test done ?

Unfortunately we are unable to provide cervical screening (smear test) at the SWISH clinics as we are not commissioned to do so.. Please contact the medical centre where you are registered to arrange a smear test with your GP or practice nurse.


Jul 2018

My girlfriend is visiting from Poland, can she also be tested?

Yes, we can see you girlfriend for a STI test.

 


Jul 2018

Hi I’m 15 and my foreskin can’t retract over the the end off my penis I don’t think this is normal what should I do

Thank you for your question, we would advise you visit you GP to get yourself checked to make sure everything is ok. 


Jul 2018

I had sex on Thursday night, if I came to the clinic tomorrow to get a ellaone pill would that be in the time frame of which you have to take it in ?

Emergency Contraception, including Ella One is avaliable up to 120hrs (or 5 days) after unprotected sex. Please do visit Sit & Wait clinic in Taunton tomorrow to see a nurse and have a consultation for Emergency Contraception.

 


Jul 2018

Can you test for yeast infections?

Yes we can test for yeast infections, however you may want to visit you local pharmacy for treatment first or see you GP. If you would like to visit Swish please call 0300 1234 010


Jul 2018

Are the emergency contraception pills free?

Yes, emergency contraception is free from us at Swish, Minor Injury Units and GPs, it is also free from some Pharmacies.


Jul 2018

I can’t swallow the chlamydia pills are there any other forms I can take it in?

Yes, there is a liquid form of the treatment, however you will need to visit us or your GP to obtain the medication. Please give us a call or 0300 1245010.


Jul 2018

If I get tested in one swish clinic and get my results in 7-10 days can I then go to another swish clinic for treatment? As opening times vary

While we do have clinics around the county we are still one service and you can visit other clinics for treatment. Please do call us to book an appointment on 0300 1245 010.


Jul 2018

How do I order more of the pill

To obtain more of the contraceptive pill who do need to attend clinic for an appointment.


Jul 2018

I've read that epididymitis could be caused by lifting heavy loads rather than a STI. Is this true and how do you differentiate?

Epididymitis is usually caused by a STI such as chlamydia or gonorrhoea or sometimes by a urinary infection. While heavy lifting may be a cause it is much less likey and you would be unable to tell the difference, we would suggest you visit Swish or your GP as soon as possible.


Jul 2018

Can you answer my test question?

We answer all questions that come through to 'Ask Swish', please do ask another if you need any help or advice.


Jun 2018

Is walk in on Monday ?

Our 'Walk-In Sit and Wait' clinic is open on Monday's at Bridgwater Community Hospital from 9am - 8pm (please arrive before 7pm)


Jun 2018

Do you hand out free male contraception to sexually active adults?

Condoms are available and free to patients who attend clinic.


Jun 2018

Are you a confidential service?

Confidentialty is very important to us and no one is informed if you attend the Swish service. The only time we might want to discuss your attendance with any other professionals is if we believe there is a serious risk to your or someone else's safety or welfare, such as abuse. The risk would need to be serious, and we would usually discuss this with you first.

 


Jun 2018

I have a separate hymen and yesterday after sex it swelled up and it is tender and is sticking out. How do I treat this? And should I go see a doctor about it just in case it could be more?

We recommend you visit your GP who may need to refer you to Gynaecology.


Jun 2018

Can I have my contraceptive implant removed with you?

We do remove implants at Swish, if you implant was fitted at your GP surgery and they still offer implant fitting and removal we would recommend you contact them first. If your GP surgery does not offer this service and you are a Somerset resident please contact us via our booking line or via online booking (03001245010).


Jun 2018

I’ve got Bacterial Vaginosis (BV), I’ve used the gels you can buy but as soon as I stop using them it comes back! Is there a way to get rid of it permanently?

Please read the NHS guidance on BV and ensure you are avoiding vaginal douching, antiseptics, bubble baths, shampoos in the bath and smoking, as all of these can help relieve symptoms and prevent bacterial vaginosis from returning. If after these measures BV is still a problem please make an appointment to come and see us at Swish or see your GP.


Jun 2018

I’ve had treatment for chlamydia and recently received a negative re-screen back for it! However I still feel itchy below? Any help?

That's great that you have had a negtive screen after your Chlamydia treatment. If you have had unprotected sex with a new partner since treatment we would advise that you are re-tested.

Often Chlamydia has no signs or symptoms and the itching may be caused by something else, for example: Thrush. Please contact our Nurse Advisors by phone on 0300 1245010 (option 2) to discuss further.

 


Jun 2018

Do you contact my GP ?

Confidentialty is very important to us and your GP is not informed when you attend the Swish Service. The only time a health professional might want to discuss your attendance is if they believe there is a risk to your safety or welfare, such as abuse. The risk would need to be serious, and we would usually discuss this with you first.

Sometimes we may ask your permission to discuss your contraception or ongoing treatment with your GP, but you are able to refuse this happening.

 


Jun 2018

Can I come to the drop in appointment, if the appointment is about contraception?

If you attend a Sit and Wait clinic then you will be seen and so will your partner. If your partner has a booked appointment then this appointment is only for them and you will need to book your own appointment.


Jun 2018

I slept with someone positive for chlamydia then someone clean the next day. Would it have passed to me and the clean person that fast?

While we can not guarantee that the Chamydia infection will have passed to you and then onto your next partner, Chlamydia is very infectious and we would advice that you and your second partner attend for a STI check and treatment if needed

 

 


Jun 2018

Do you do implant removal?

We recommend you return to the clinician who fitted your implant for removal, but we can help if this is not possible.


May 2018

What are the different forms of contraception I can use and what is the easiest to use?

There are lots of different forms of contraception, click here to read all about them. The easiest methods to use are the Long Acting methods as they are very effective and you do not have to remember to take them every day. 


May 2018

How long after having 2 penicillin injections should they start to work ?

The penicillin will start working straight away on the bacterial infection. When you were in clinic you would have been asked to return in a few week for a repeat blood test. If you are unable to remember when you need to return please call our Nurse Advisors on 03001245010 (press option 2)


May 2018

I had a full STI check up in Taunton when I was in the UK about a month ago. I'm currently living in Vietnam and am back there now so I haven't received my results back as I have a Vietnamese number. How can I receive my results?

Please call out Nurse Advisors on weekdays between 9am - 5pm for your results, 0300 1245010 (press option 2).


May 2018

I was wondering, if I have been to the doctors before to get my pills, am I able to start getting them at the swish clinic?

Yes you can get oral contraception from Swish. Please call the booking line to make an appointment on 0300 1245010 or attend one of our Sit and Wait clinics.


May 2018

Can you get STIs with anal sex ?

Yes, sexually transmitted infections can be passed on through any sexual contact, this can be oral, vaginal or anal sex as well any any other sexual contact and the use of sex toys.


May 2018

What’s the reason for my boyfriend not being able to have an orgasm in me?

Thank you for your question, without speaking with your partner it is difficult to know why this is happening. If he is worried about this then we would suggest he comes and has an appointment to discuss this. Sometimes people may need an appointment at our Psychosexual Clinic, we can discuss this at an appointment. www.swishservices.co.uk/i-think-i-may-need-a-psychosexual-service/

 

 


May 2018

Where can I arrange an abortion?

If you choose to have an abortion, you will need to call the One Call Pregnancy Advice Line on 0345 013 0124; it is a self-referral service and they will make all the arrangements with you. They are open 24 hours, 7 days a week; services are free and confidential, even if you are under 16.

If you you need a pregnancy test or want to discuss contraception after the abortion, please do contact us for an appointment or attend one of our Sit and Wait clinics.


May 2018

What size condom is 56mm width ?

Here at Swish we provide condoms from the brand Pasente. The Pasente regular condom has a width of 54mm while the large is 60mm.

If you wanted to buy Durex condoms then their 'Comfort XL' is 57mm and their 'Bare' range in 56mm.


May 2018

What types of condoms can you get with the c-card?

We issue Pasante condoms in a variety of options (size, texture, flavour). If you have a specific request please mention this on collection.


May 2018

My wife has warts and I’m not showing symptoms; what do I do?

Please contact us on 0300 1240101 to arrange a screen. Your wife can also contact us to arrange treatment.


May 2018

What happens when I come for an appointment about having the contraceptive pill? Will I get the pills straight away? What sort of questions are asked?

Yes in most circumstances they will be issued at your appointment but you will be advised to take additonal precautions until the pill becomes effective. We will ask questions about your health and circumstances to ensure this method is appropriate for you. You can find out more by following this link  https://swishservices.co.uk/short-acting-methods/


May 2018

I’ve asked swish to ring me and they haven't. What do I do?

Please can you ring us on 0300 1245010 or email swish@sompar.nhs.uk and let us know where you left the request for us to ring you and we will ensure you receice a response.


May 2018

How long will it take for a C-Card to expire?

C-Cards are usually activated for 1 year or 10 visits.


May 2018

Can I come to a clinic regarding wanting an abortion?

No but you may find the 'One Call Pregnancy Advice Line' helpful as they are open 24/7 and can arrange counselling over the phone or face to face; please call 0345 013 0124.


May 2018

How do you renew c-cards?

Hi, yes we do renew C-Cards, please attend a Sit and Wait clinic or contact us (03001245010 or Online Booking) and book a time to attend one of out booked young people's clinics.


May 2018

I want to have my implant removed as myself and my partner want to have another baby. The only problem is that I dont want to have it done at my GP surgery. I made a complaint about the only doctor that is able to insert and remove and I don't really want to go to her. Can you help?

Yes we can help. Please contact us on 0300 1245010.


May 2018

It’s been 2 weeks and not had results?

Thanks for your question, results can take 7 - 10 days to be returned to you and we send results via text message, if we have an incorrect number listed for you that maybe why you have not recieved your results. Please call the Nurse Advisor line on 03001245010 (press option 2) to ask for your results or leave a message asking to be called back. You will need you patient number and/or date of birth.


May 2018

Do you perform smear tests?

Unfortunately we are unable to provide cervical screening (smear test) at the Swish clinics. Please contact the medical centre where you are registered to arrange a smear test with your GP or practice nurse.


May 2018

I have a lump on my penis which is sore and has a yellow discharge. I can't get an appointment with my doctor till the 23rd May.

Please come and attend one our Sit and Wait clinics. 

We hold Sit and Wait clinics in Taunton, Bridgwater and South Petherton.

The next Sit and Wait clinic is tomorrow (Saturday) at Millstream House in Taunton from 9am - 1pm (please arrive before 12.30 pm) .

For a list of Sit and Wait clinics please click on the 'Where to Find Us' button or call our booking line on 0300 1245 010


May 2018

When visiting the clinic is your doctor informed?

Confidentialty is very important to us and your GP is not informed when you attend the Swish Service.

Sometimes we may ask your permission to discuss your contraception or ongoing treatment with your GP, but you are able to refuse this happening.

The only time a health professional might want to discuss your attendance is if they believe there is a risk to your safety or welfare, such as abuse. The risk would need to be serious, and we would usually discuss this with you first.

 


May 2018

Is the Monday service open on bank holidays?

No, we are not open on Bank Holiday Monday. Our Sit and Wait clinic is running on Saturday 5th May in Taunton from 9am - 1pm  and the Sit and Wait clinic on Tuesday 8th May in Taunton will be open from 9am.


May 2018

Hi, I had protected anal sex yesterday, but I didnt ask if he was clean, am I ok?

Thanks for your question, it's great that you used a condom for anal sex as it will significantly reduce your risk of STIs. However condoms do not protect you 100% of the time so we would always recommend you attend one our clinics for a STI screen.

Having a STI is not about being clean or dirty and you can't tell by looking at someone if they have an infection, we would always recommend a STI screen with each change of partner.


Apr 2018

What does a full screening include?

A full screen for a patient without any symptoms of concern,  or any additional risk factors,  includes testing for Chlamydia, Gonnorrhoea, HIV and Syphilis.


Apr 2018

I had a procedure and coil fitted on the 9th April nothing nasty found. Had some discharge and then went straight into a period. I have rung the surgery and they gave me your information so my question is should I still be bleeding?

We are unable to give you specific advice as we don't know which type of coil you have had fitted. It is normal to have some irregular bleeding for a few weeks after having a coil fitted, however if you are experiencing pain or the bleeding is concerning you please do contact  the service the service that fitted the coil and ask to see a health professional.  


Apr 2018

I have been married for nearly 20 years and not strayed from my partner in that time. I am as certain as anyone can be that she has been faithful also. Around last July/August 2017 I noticed a small raised “hard skin” type lump around a hair follicle at the base of my penis shaft just up from my scrotum. I thought maybe I’d scratched myself in that “blokey” way that we do, and it was part of the healing process. It didn’t go though and as it persisted it began to worry me more. I did some googling and was as certain as I could be that it wasn’t genital warts or anything sinister. It persisted, so about 3 months ago I went to my GP to get it checked. He has confirmed it wasn’t a genital wart or STI but was most likely a plantar wart. My wife over the years has had warts on a couple of her fingers so after discussion on a second visit (where he checked to see if it had grown or spread – it hadn’t) the suggestion was that I probably got it from her touching me while her wart was active. My GP suggested that normal body healing processes would mean that it would resolve itself but that it could take up to 10-12 months. I really hate having it there, it’s still relatively flat and small but doesn’t show any signs of disappearing yet. Is this something I can treat with a normal “over the counter” wart removal cream or do I just need to let it run its course?

We would recommend letting your GP know this is troubling you. They will be able to advise any solutions for faster removal. You can also speak with a pharmacist and most chemists have a quiet area for you to request confidential discussion takes place.


Apr 2018

Can I have my nexplanon implant removed at a walk-in clinic?

Occasionally this is possible but we would advise booking an appointment to ensure the correct clinician is available.


Apr 2018

Can the depo injection cause infertility?

Depo injections are not associated wth long-term infertility.


Apr 2018

Why don’t you standardly check for trich in the regular sexual screening test if it’s so common ?

Whilst Trichomonas is the most common non-viral STI in the world it is less common in the UK. It is not included in our standard screening process unless we feel a patient is at risk or if there are symptoms. We continually review our screening packages to ensure we respond to the the changing picture of sexual health both nationally and locally.


Apr 2018

Can you get checked on your period for everything?

Yes we can do a sexual health screen while you are on your period. If you have some symptoms of concern then you may need to return but we can discuss this when you attend. 


Apr 2018

I believe that remaining sexually active is vitally important to health and wellbeing for elderly people. What services do you offer for sexually active elderly people? I am male, married, bisexual and 84 years old.

We totally agree which is why our services are all available for anyone, regardless of age. If you need something you cannot find on our website please email us at swish@sompar.nhs.uk.


Apr 2018

I accidentally missed one does of my doxycycline and remembered the next morning. Will this affect my results?

Carry out with your course of treatment and try not to miss any more doses. Please contact out Nurse Advisors on 03001245010 (option 2) and they will tell you when you need to return to clinic.


Apr 2018

Hi I'm trying to get free condoms delivered to my address but don't know how?

Thank you for your question, delivered condoms are available to some people via our partners at the Eddystone Trust, please click this link to find out more. 


Apr 2018

What tests does the HCA carry out?

Our Health Care Assistants (HCA) carry out some screening tests depending on their training and experience. If you are seeing a HCA they will take your sexual history and if you need a referral to a nurse or doctor then this will be arranged.


Apr 2018

I am 46 and have had an ablation. I am in a new relationship and need advise on contraception. I don't want anything involving hormones so was wondering if the copper coil would be a suitable option? Many thanks.

Thank you for your question, unfortunately due to the of complexeties of having an IUD fitted after a uterine ablation we are unable to provide this service in a community clinic, please visit your GP and obtain a referral to Gynaecology to discuss intrauterine contraception after ablation. If you would like to discuss other forms of contraception then please do contact us for an appointment.


Apr 2018

I have had 2 lots of antibiotics, the first one being 4 tablets and I have just finished (a couple days ago) a 7 day course of doxycline, however I still have a an itchy feeling below? Any recommendations?

We would recommend you call one our our Nurse Advisors as the will know what infection you were treated for and will be able to discuss your symptoms with you and offer advice. Please call our booking line on 03001245010 and please choose option 2,  if a Nurse Advisor is not  immediately available then please leave a message as they will call you back.


Apr 2018

Can I have my coil removed?

We do remove coils at Swish, if you coil was fitted at your GP surgery and they still offer coil fitting and removal we would recommend you contact them first. If your GP surgery does not offer this service and you are a Somerset resident please contact us via our booking line or via online booking (03001245010).


Apr 2018

I am pregnant, planned but I believe I may have warts. Should I see you, my doctor or my midwife about this?

Please do call us to make an appointment for an examination. Please either contact us via our booking line on 03001245010 or via our online booking link.


Apr 2018

Can you test for trichomoniasis?

Yes we can, please call to make an appointment or attend one of our Sit and Wait clinics. Please visit the "where to find us" page on our website for clinic locations and times.


Apr 2018

Can I get a walk in appointment?

We do not offer appointments in our sit and wait clinics, patents are seen in order from when they arrive. Please call us or use our online booking form to make an appointment during our booked appointment clinics.

 


Apr 2018

I’m currently taking 7 days of doxycycline for chlamydia as my first antibiotic treatment didn’t work. How soon after completing treatment should I re test? And what happens if this doesn’t work ? Are there other treatment options if this doesn’t work? Very worried. Thank you!

Thank you for your question, please be reassured that Doxycyline is very effective at treating Chlamydia. The earliest time that you can re-test is 6 weeks after treatment has finished. You are welcome to re-attend clinic or if you are aged under 25yrs then please order a test through our website (by clicking the orange 'order a chlamydia test' button on our home page). If you would like to discuss this further then please call to speak to our Nurse Advisors on 03001245010 (option 2)


Apr 2018

Do you fit the Kyleena IUD?

Thank you for your question. Yes we will be fitting the Kyleena Intrauterine Contraception, currently we do not have access to stock but we are expecting that to change very soon. Please contact us to make an appointment for a coil consultation and we will keep you updated on when we expect stock of this method to arrive.


Apr 2018

Do you test for syphilis?

Yes we do, syphilis testing is included in our STI screening. Please do contact us to make an appointment or attend one of our sit and wait clinics.


Apr 2018

Where can I get PEP from?

Post-exposure prophylaxis (PEP) is a treatment that can prevent HIV infection after the virus has entered a person's body. We supply PEP after sexual exposure and you can also get PEP from A&E. PEP must be started within 72hrs of exposure.


Apr 2018

I have a friend who does not have good English. He says he was diagnosed as having a long term STD, back in his country of origin but his symptoms don't correlate with what I have found on the web. Can you test for this, so he can rule this out or get help, and can you get a translator?

Without knowing what the long term STI you friend has, is it diffcult to give you accurate advice. Please call our booking line or request an appointment via the online booking page for your friend.  We use language line in our clinics so there will be a interpreter if needed.


Mar 2018

Where are my test results?

Result can take between 7- 10 days, please call our Nurse Advisors if you have not heard from Swish after 10 days. Please call 03001245010 and press option 2,


Mar 2018

I have the implant and am going away to work aboard for 7months and wont be back until November is it okay to wait until then to have it removed?

Thanks for your question, if your implant expires (it has been in place for 3 years and longer) before November 2018 then you will not be covered for contraception. If this is the case then we would recommend that you came in and have it replaced early so you will be covered for contraception for your trip away.


Mar 2018

I had tests on the 16/03/18 and haven’t been texted any results yet.

Results usually take 7-10 working days. Your results should be with you this week. If you are concerned please do email us your details swish@sompar.nhs.uk


Mar 2018

My discharge has been really weird lately; and I’ve got some symptoms for Trichomoniasis and VB I don’t know what to do.

If you are concerned about Trichomoniasis or Bacterial Vaginosis you should make an appointment to come and see us by calling 03001245010 or emailing swish@sompar.nhs.uk


Mar 2018

Could I get pregnant if I had sex with a boy but he didn’t pre cum or cum in me as I’m very scared?

Hello; it is still possible and if you had unprotected sex you should come and see us for a sexual health screen whcih will include a pregnancy test. We have sit and wait clinic today in South Petherton and tomorrow in Taunton (our website can provide you full details) or you can ring us on 0300 1245010 or email swish@sompar.nhs.uk and we will arrange to see you as soon as possible.


Mar 2018

Hope much for private cervical smear test?

I am afraid we do not offer any private appointments. Your GP practice should be able to advise.


Mar 2018

I need my implant taken out today; is it possible to book an appointment?

To book an appointment you need to ring us on 0300 1245010 or email swish@sompar.nhs.uk


Mar 2018

How do I know what size condom I need?

If you are under the age of 19 we could register you for C-Card and there is a size guide inside our packs. You can find details here https://swishservices.co.uk/what-is-a-c-card/ If you are over 19 please email us your details at swish@sompar.nhs.uk and we can arrange for you to collect some samples and guidance. A condom should always fit snugly over a penis, leaving no tight or baggy spots. If rolled over a penis that is not yet fully erect, it will fit awkwardly and be more likely to fall off or tear during sex. The condom should go from the package to your genitals relatively quickly.


Mar 2018

Do you do an abortion clinic?

Thank you for your question, no we do not provide abortions at Swish, however we do share our building with BPAS who provide abortions in Somerset. Please call the "'One Call Pregnancy Advice Line' on 0345 013 0124,  they are open 24/7 and can arrange counselling over the phone or face to face, as well as booking an appointment for you at BPAS or another abortion provider. 0345 013 0124.

 


Mar 2018

Hi. I've been tested for Chlamydia, HIV, Syphilis, Gonorrhoea, Herpes, Hepatitis, with all negative results. I still have STI symptoms 4 months later, without any sexual contact in this time. Do you test for Trichomoniasis and other STI's?

Yes we do and if you continue to have symptoms. If you email us on swish@sompar.nhs.uk you can tell us your name so that we can check your testing history. It would also be helpful to know your ongoing symptoms.


Mar 2018

I have been using an implant for contraception for over 10 years; I am 48. Usually I do not have any menstrual bleeding. About 6 months ago my bleeding started again. It is GP or SWISH? Do you know why this is happening?

There are various reasons why this may be happening. Not knowing if your implant has been recently changed it is not possible to tell if your bleeding is likely to be linked to your contraception. We would recommend you visit your GP to explain your symptoms and ensure you have had your regular cervical smear. Your GP will  then be able to advise if you need support from Gynaecology or SWISH.


Mar 2018

What STIs do you check for?

We generally screen for Chlamydia, Gonorrhoea, HIV and Syphillis if there is reason to believe, either due to sexual history or symptoms, this is necessary. More specific tests may be carried out of history and/or symptoms indicate the need. If you would like more information please email us at swish@sompar.nhs.uk


Mar 2018

Hi, I have just had a kidney infection, from what the doctors thought anyway. So I’ve been on antibiotics for 7 days but now I’ve been off them for 2 days I’ve got an odd discharge. As well as my bellybutton smells and has an odd discharge too. I am just curious as to what this is?

If you think this is linked to taking the antibitoics you should speak with your GP. If you have concerns it could be linked to sexual activity please come in and have screen.


Mar 2018

Do you give HPV vaccine ?

Sorry we do not provide the HPV vaccination, if you or your child missed the vaccinations at school please contact your GP service.

 


Mar 2018

If I am travelling to one of the medical centres, is it possible to get the treatment where I live (Yeovil) instead of travelling again to get it?

Without knowing what treatment you require we cannot let you know at which venues you can receive it. We do have a clinic in Yeovil at Hendford Lodge surgery and you can requets an apppointment here by ringing 0300 1245010.


Mar 2018

Should you apply warticon to a genital wart that has been treated with cryotherapy and is still healing?

Thank you for your question, you should wait a week after the cryotherapy before starting the Warticon, if you want to discuss this further please call the Nurse Advisor on 03001245010 and press option 2.

 


Mar 2018

Is it possible to come to Swish for advise on how to check for breast cancer?

It would be more appropriate to contact your GP or visit this link for more information https://www.nhs.uk/chq/pages/1740.aspx?CategoryID=60&SubCategoryID=182It

 


Mar 2018

I had unprotected sex with a new partner who has hepatitis b. I heard I need to make an injection in 72 hours. Who can help me in this situation?

There is currently a international shortage of Hep B vaccinations and we currently do not have any stock. Please do contact you local A&E department as they may be able to help you.


Mar 2018

I am an older female with what i think is genital herpes. I have researched thoroughly on the internet to come to this diagnosis, however I am concerned that there may be other conditions which mimic the symptoms of Herpes that I am unaware of. Can i get sufficient treatment (anti-virals) over the counter or is it necessary for me to come to the clinic. Thank you

Treatment for genital herpes is not available over the counter, you will need to attend clinic to be examined and for swabs to be sent to the lab to confirm the diagnosis.


Mar 2018

Do you offer fertility tests?

For fertility testing please contact your GP. Thank you


Feb 2018

I have just started seeing someone and he's told me he's had genital warts but still has the virus? Does this ever go? Will I catch it? What does this mean?

Genital warts are caused by the human papilloma virus (HPV) which can be passed on during sexual contact. Not everyone who has the virus develops genital warts. For most people, including those who have visible warts, the virus will be cleared from the body over time. It’s rare for genital warts to cause any long-term health problems. Please do come and see us for a sexual health screen and we can talk to you about the HPV virus.


Feb 2018

Is there a chance my blood test results would have come in before 7-10 days?

Yes, sometimes the results do come in sooner and we are able to inform patients of their results before 7 days. However on average it takes 7 - 10 days for results to be text to you.


Feb 2018

In which places do you do testing for Trichomoniasis? Is it all medical centers or only a couple?

Due to the type of testing required we can test for Trichomoniasis at our clinics in Bridgwater, Taunton, Frome & South Petherton. However please do feel free to attend clinic in another location if easier as we will take a full sexual history and look at risk factors.


Feb 2018

Do you do testing for Trichomoniasis?

Yes we do, please call for an appointment or attend one of our sit and wait clinics.


Feb 2018

Where in Frome medical center are you located?

Our Frome clinic is held at Frome Community Hospital, Enos Way, BA11 2FH.


Feb 2018

Will I be able to come swish this Thursday? If so what time?

We have booked appointments on a Thursday in Taunton & Frome, please call our booking line or use the online booking form to make an appointment (03001245010). Please see our times and venues via this link www.swishservices.co.uk/where-to-find-us/

 


Feb 2018

I’m still awaiting some test results?

Please call us on 03001245010 and press option 2 for the Nurse Advisor. Results can take 7 -10 days.


Feb 2018

When I couldn't wee I took paracetamol and it actually helped me wee so do you know what it could be?

I am sorry but we would need more information to give you some accurate advice, please see you GP or come to Swish if you are concerned about an STI.


Feb 2018

When I wee it really hurts my bladder and sort of stops me weeing could this be an STI?

Yes it could be but could also be a urine infection or cystitis. We would recommend you see your GP in the first instance.


Feb 2018

Can I get lube with the c-card?

Yes you can.


Feb 2018

Abortions?

You may find the 'One Call Pregnancy Advice Line' helpful as they are open 24/7 and can arrange counselling over the phone or face to face; please call 0345 013 0124.


Feb 2018

Can you have a sexual health check when you have your period?

Yes you can.


Feb 2018

Is there a walk in clinic in Bridgwater on Fridays?

Our Sit and Wait clinic in Bridgwater is on a Monday between 9am and 8pm. On a Friday you can visit South Petherton clinic for Sit and Wait. For full details of our clinic times please look on our website which is updated regularly; http://swishservices.co.uk/where-to-find-us/


Feb 2018

Hi there; do you test for ureaplasma and mycoplasma infections?

Thank you for your question, we currently do not test for Ureaplasma or Mycoplasma infections as there are currently no tests available to sexual health clinics in the UK. If you are concerned or have symptoms you would like to d iscuss, please email us your details swish@sompar.nhs.uk


Feb 2018

I have tested for HIV, chlamydia, syphilis and gonorrhoea 10 days ago but I have not heard anything. How can I find out about the results?

You should receive your results within 7-10 working days. Please can you email us on swish@sompar.nhs.uk with your details and we will make sure a Nurse Advisor rings you today.


Feb 2018

Hi, I had sex with a woman the other day, it lasted a rather long time as I was drunk. However we stopped and I masturbated for a good 20 minutes really hard. I did not use a condom like a fool and I now have red spots on my foreskin and penis tip. I am not sure if it is something to do with the vigorous friction or if she had something I was unaware of. Any help or advice would be great. I also fell straight asleep and didn't wash for 8 hours.

Thanks for getting in touch. If you are concerned please ring us for an appointment on 0300 1245010.


Feb 2018

Need condoms but can not afford them?

The Somerset C-Card is a totally free service offering condoms and sexual health information.  It is available to all young people aged from 13 - 19, and in some cases up to 25, in Somerset. Please see our website for details: http://swishservices.co.uk/what-is-a-c-card/


Feb 2018

Hi. How do I get diagnosed for PMDD?

Premenstrual dysphoric disorder (PMDD) is a severe form of premenstrual syndrome (PMS). You need to visit your GP who will advise you and possibly refer you to Gynaecology.


Feb 2018

I am pregnant and want to talk about my options. Is this something you guys can help with?

Thank you for your question, yes we would be happy to discuss your options with you, however you may find the 'One Call Pregnancy Advice Line' more helpful as they are open 24/7 and can arrange counselling over the phone or face to face, please call 0345 013 0124.


Feb 2018

Would my screening details or historic details ever be shared with another patient who has had sexual contact with me?

No, your details are confidential and we do not share them with your sexual contacts.


Jan 2018

I’ve had a cluster of small freckle like spots on my foreskin for as long as I can remember; before I started having sexual encounters. Is it anything I should be worried about?

If these freckles are something you have always had then it is unlikely to be of concern, however it is difficulty to advise you fully so please ring the Nurse Advisor on 03001245010 (option 2) to discuss further.


Jan 2018

Are there walk-in clinics tomorrow in Taunton?

Thank you for your question, yes we have Sit and Wait clinics all day on Tuesday, Wednesdays and Saturday mornings. Please click on the link before more information.  www.swishservices.co.uk/where-to-find-us/

 

 


Jan 2018

I had a full STI check at the begining of the month; my result was ok. If my blood test showed I was pregnant would they have told me?

We do not check for pregnancy on our blood tests, if you are concerned you might be pregnant please call or email us to make an appointment (03001245010 swish@sompar.nhs.uk ) or come to one of our Sit and Wait clinics.


Jan 2018

I have been treated for chlamydia. I have repeated the test (not in clinic though) and it's negative. Do I still need to come back to the clinic to repeat the test or can I send you the results via email so you can update my files? Thanks

Hi, please can you contact our Nurse Advising team on 03001245010 (press 2) as they can read your notes and offer you the most accurate advice.


Jan 2018

I’m underage and I feel like I’m pregnant but I will never have the time to come to SWISH. Is it possible for someone from SWISH to come to my school ASAP?

Please can you email us (swish@sompar.nhs.uk) with you name and contact details or call us on 03001245010. We will work hard to find a convenient time to see you, we also work closely with the school nursing teams so I am sure we will be able to find a good time to see you.


Jan 2018

I have anal sex with my boyfriend. He has been tested several times for HIV and other STI tests. He is negative so we only have unsafe sex. I haven't been tested however he is the first person who I have had sex with. Am I safe?

It is great that your partner has been tested for STIs, however we would always recommend that you attend for a STI screen.It is important to look after your own health and we can also discuss with you other issues to keep you in good sexual health, for example,  vaccinations, condom use, pep.


Jan 2018

I had a STI check 10 days after sex it all came back clear , do I need another ?

We would recommend you attend again as some STIs can only be detected 2 weeks after sex and some that require a blood test can only be detected after 3 months. Please come and speak to one of our nurses who will be able to discuss with you when you need to attend.


Jan 2018

Do you treat BV?

BV can be treated with an over the counter medication (please speak to your nearest pharmacist) if however you are concerned that it is not clearing please make an appointment at your GP or with Swish.


Jan 2018

Can I get a routine cervical smear test done at Minehead clinic?

Unfortunately we are unable to provide cervical screening (smear test) at the Swish clinics. Please contact the medical centre where you are registered to arrange a smear test with your GP or practice nurse.


Jan 2018

If I have an abortion, does it go on my medical record?

When you have an abortion your GP is only notified if you give consent, so this will not be on your medical records if you do not want it to be. We do not provide abortions at Swish, you can self refer for an abortion on the One Call Pregnancy Advice Line: 0345 013 0124


Jan 2018

I am on the 28 day pill and I had unprotected sex 2 days ago. I’m now coming off the pill; will I become pregnant?

If you stop taking the pill now you are at risk of pregnancy. Please call to make an appointment for Emergency Contraception and to re-start the pill or another form of contraception (03001245010). Thank you


Jan 2018

Hi; I've been married for 31 years. My wife had a cold sore all those years ago which reappear regularly. I now have started to get blisters around my bum that are extremely itchy and I've found that I can't stop scratching them whilst I am asleep making them very sore. Have I got genital herpes. My wife has always insisted that we don't have sex and won't kiss me whilst she has the cold sore so I am not sure. What do you suggest I do? I am to embarrassed to go to my GP.

Please contact us for an appointment via our Booking Line on 03001245010 stating you are concerned you may have Herpes. We will need to see you to make a diagnosis. We see patients regarding their sexual health everyday so while it is normal to feel a bit embarrassed, we are not embarrassed and all our staff are welcoming, friendly and non-judgemental.


Jan 2018

I am due to have my nexplanon removed in May 2018. Am I able to have it removed earlier? And when I have it removed can I have a new one reinserted at the same appointment?

Thank you for your question, you can have in removed and re-fitted on the same day, and you can have this done before May 2018. Please call to speak to a member of our booking team 03001245010.


Jan 2018

I went to my GP and I have been prescribed the pill. I need my prescription renewed, can I do that with you or do I need to go to my GP? I am new to the area and have not signed up to a GP surgery yet.

We suggest you register with a GP and make an appointment as your health will need to be monitored. Whilst you are waiting for the appointment you can visit us for a small supply if you are likely to run out. You can find our sit and wait times plus details of how to book an appointment on our website.


Jan 2018

Can I get a free Gonorrhoea test?

If you come for a screening appointment and a risk of Gonorrhoea is established the test would be free.


Jan 2018

I am a bloke and seem to get thrush at the drop of a hat. I have it at present and I am using Canesten cream but my willie is red raw and the foreskin won’t retract at all. Advice please.?

As this is a recurring issue and the cream does not seem to be effective oyu should get in touch on 0300 1245010 for an appointment.


Jan 2018

My friend is Romanian and she is working here with her Romanian husband. How would she go about accessing contraceptive services here in the UK? What documents would she need? Can she self refer?

Your friend is able to access contraceptive and sexual health services here at Swish. She can self refer and contact us via our booking line number or online booking system.


Jan 2018

Are STI checks free?

Yes, all contraception and sexual health services are free.


Dec 2017

Do you deal with concerns about Erectile dysfunction due to anxiety?

We have a Psychosexual Service here at Swish, please click here to read more about it. If you think you need a referral to this service please see your GP or come in and see one of our nurses at Walk in clinic or call to make an appointment on 03001245010.  


Dec 2017

Hello, I'm using Feanolla contraception pill and bleeding already 2 months, is it normal?

Thank you for your question, irregular bleeding can occur with Feanolla, however you should be reviewed by a health professioanal to ensure there is no other cause for the bleeding. 


Dec 2017

Are there available sit and wait times before January 2018?

Yes, we have sit and wait clinics in Taunton on the morning of Wednesday 27th December and Saturday 30th December. 


Dec 2017

What are the options for abortion at 3 weeks?

For advice at any stage please call the Pregnancy Advice Line on 0345 0130124


Dec 2017

My partner had an abortion and was tested positive for Chlamydia so had antibiotics. Now I have to take antibiotics even though I don't have Chlamydia; my partner was told I had to take them so I don't get an infection when we resume having sex.

Without knowing the full details it is hard to answer so we recommend you contact us for advice on 0300 1245010 and let us know who gave this advice and if you have had a test yourself. It is accurate that you would be at risk of Chlamydia if you continue to have unprotected sex before your partner's infection is fully cleared.


Dec 2017

I have had the implant for about 5 months, and I’ve just started to seeing this guy and I’ve been bleeding after sex. Is this normal... help me I am freaking out.

We are sure there is nothing to worry about but it is better if you contact us to make an appointment so that we can reassure you. PLease ring us on 0300 1245010.


Dec 2017

Hi - does your HIV test include test for P24 antigens?

Yes. We use the recommended fourth generation test, combining p24 antigen and antibody.

 


Dec 2017

The GP diagnosed that I have inner and outer genital warts but said I need to get treatment at a sexual health centre. Would you be able to treat this at a walk in appointment?

We can treat genital warts at a Sit and Wait clinic, sometimes a patient may need a referral to another health professional at Swish but we can discuss that with you at clinic.


Dec 2017

I have an STI appointment tomorrow but have my period. Can I still come and get checked?

Yes you can still have a STI check when you are on your period, so do come to your appointment tomorrow.


Nov 2017

Can I get my implant removed at SWISH?

We will need to get some more details from you, if you aged are under 18 we are able to remove implants or aged over 18 and not able to access the service from your GP then we are able to remove implants.


Nov 2017

Would I be able to pick up some genital wart cream without having to be examined by a nurse/doctor?

Medication is only prescribed after you have been assessed by a nurse or doctor.  You will need to contact us for an appointment by phone or online, or please attend for sit and wait clinic.


Nov 2017

I am going to be married next year. I will participate in a ceremony conducted by my religion for blessing of the marriage before hand and a requirement of this is a HIV test before. Would you be happy to test me for this?

All screening tests can be carried out if there is a risk of HIV likely. There are other corvcumstances where people require us to write a letter confirming their HIC test is negative, even when risk behavious has not taken place. There is a small charge for this type of letter but we are happy to do this for you. Please mention this when you ring to boook an appointment on 0300 1245010.


Nov 2017

Does it feel good to have sex with the same gender?

Sexually attraction is very individual, what is important is that both you and you partner are consenting to sexual activity. Please visit the LGBT section of our website for more information on sexual activity and sexuality.


Nov 2017

Why don’t you treat for ureaplasma? Is it an actual STI?

Unfortunately there is no currently available ureaplasma test in the UK for sexual health clinics.


Nov 2017

How soon after chlamydia treatment can I take a retest to see if it has gone?

Chlamydia treatment is very effective, however if you wish to re-test you need to wait at least 6 weeks after treatment before re-testing for Chlamydia


Nov 2017

When attending an appointment how much information do I have to give in regards to my sexual health?

As we are a sexual health service we do ask about your sexual history and we ask some lifestyle quetions, this is to ensure you are offered the most appropriate tests.

We see thousands of patients each year, and while it is normal to feel embarrassed talking about sex,  we are not embarrassed, all our staff are friendly, welcoming and non-judgmental.


Nov 2017

I want to check what time my appointment is on the 1st December please?

Ask Swish is anonymous so please call (03001245010) or email (swish@sompar.nhs.uk) to enquire about you appointment time.

 


Nov 2017

How do I get my results?

Results will be sent to you by your chosen method (usually text) 7 - 10 days after you appointment. If you have not recieved your results it may be because we have the wrong number, please call 03001234010 and choose the Health Advisor option.


Nov 2017

I’ve previously been on rigevidon; can I start the every day pill instead?

Hi, you will be asked to give your medical history and if suitable you will be able to switch to the Progestogen Only Pill.


Nov 2017

My boyfriend was recently treated with Doxycycline. He took one dose late (forgot to take it in the evening but continued to take it as normal the next morning) and vomitted about an hour after taking one of the other doses. Will this affect the effectiveness of the treatment?

Please can you get your boyfriend to call our Nurse Advisors to discuss his treatment on 03001245010. Thank you


Nov 2017

Do you have an anonymous system that can notify ex-partners to get tested?

Yes, our Nurse Advisors are able to contact ex-partners anonymously (i.e. not informing them of your name or the geographical area we are calling them from ) and advise them to attend their local sexual health service for treatment or a screen.

 

 


Nov 2017

Do you have to have an appointment or can you just walk in?

At Swish we have booked appointments and sit and wait (walk-in) clinics. Our sit and wait clinics in Taunton are on Monday, Wednesday and Saturday mornings. In Bridgwater the sit and wait clinics are on Monday mornings, Friday afternoons and alterate Saturday mornings. Please see the "where to find us" tab for more information.

 


Nov 2017

How do you perform the STI checks?

The doctor or nurse will talk with you about your concerns / symptoms and ask about any sex you have had. It’s important to be honest about this, so that you get the test(s) and treatment you need.  The test could include taking a self vaginal swab, giving a urine sample and/or blood tests  It is  essential that male patients haven’t passed urine (peed) for three hours before the appointment.

We only need to examine you if you have symptoms of concern.


Oct 2017

Do you have walk in appointments?

Yes, we have sit and wait clinics in Bridgwater and Taunton. Please visit the 'where to find us' tab to see the sit and wait times.


Oct 2017

Do you do coil removal?

If we fitted your IUD we can remove it yes. If your IUD was fitted by your GP, you need to have it removed by them. GP practices in Somerset receive money from their commissioners to fit and remove IUD's. If in doubt do call us on 03001245010.


Oct 2017

Do your services include a gynaecologist, I want to be checked before pregnancy.

We provide contraception and sexual health services, we do not offer Midwifery or Gynae services, please contact your GP for a referral to Midwifery or Gynae services.


Oct 2017

Erectile dysfunction?

Thank you for your enquiry about Erectile Dysfuntion; we would recommend that you intially speak to your GP about this as they know your full medical history. If the issue requires a referral to our Psychosexual Service then your GP can refer you or you can make an appointment with one of our nurses or doctors at SWISH to discuss the psychosexual service further. Please click on the link to read more about the psychosexual service swishservices.co.uk/i-think-i-may-need-a-psychosexual-service/


Oct 2017

How do I confirm an appointment?

You can confirm an appointment by email swish@sompar.nhs.uk or phone 03001245010


Oct 2017

If you are over 18 do you have to pay for your contraception?

No


Oct 2017

How can I get condoms?

If you are between 13 - 19yrs of age you can register for our C-card system and you can find details of this on our website. If you are older you can access condoms from any of our clinics.


Oct 2017

I am bleeding (spotting) for than two weeks after the implant was fitted, is this normal? It is my first implant.

Some spotting and irregular bleeding is normal in the first few months after a implant fit. Please do book to come and see us for a implant review if the bleeding continues.


Oct 2017

How do I get hold of "name withheld" who is a School Nurse , she used to come and see me for checkups but lost contact. Please help?

Thank you for your question, to contact the school nurse team in your area please visit the school nursing webpage on the Somerset Partnership website. http://www.sompar.nhs.uk/what-we-do/children-and-young-people/professional/school-nursing/school-nurse-contact-details/


Oct 2017

I think I’m pregnant, what do I do?

Please read the "I think I might be pregnant" section of our website ( http://swishservices.co.uk/i-think-i-may-be-pregnant/ ) as this may help your decision making process and inform you of what to do next. If you would like to speak to a nurse please call to make an appointment on 03001245010.

 


Oct 2017

Hi, can my genital warts be treated in pregnancy?

Yes, warts can be treated in pregnancy, please call or use the online booking form to make an appointment.


Oct 2017

Do you have a drop in clinic? How soon are HIV results known

We have sit and wait clinics in Taunton on Monday, Wednesday and Saturday mornings. In Bridgwater we have sit and wait clinics on a Monday morning, Friday afternoon and alternate Saturday mornings. Please click on the "Where to find us" tab to find out more. All STI test results take 7 -10 days. We also work closely with The Eddystone Trust who can provide rapid HIV testing. Please call them on 01752/254406/08003283508 for more details.


Oct 2017

Will I get my results via text ?

Yes, if this is how you have chosen to recieve your results. Results can take 7 - 10 days, if you are concerned please call 03001245010.

 


Sep 2017

Where do I go with in Bridgwater college to set my card up again?

Please visit student support at Bridgwater College to get your c-card reactivated.


Sep 2017

Before I enter a serious relationship should I have sexual health screen?

If either of you have had any previous sexual partners then we would advise you both have sexual health screens before becoming sexually active with each other. If you have no symptoms of concern then an STI screen is a very simple consultation where you will be asked to do a pee in a pot (men) or a self-taken vaginal swab (women) and a blood test.

 


Sep 2017

Do swish help with a termination?

Hi, we are able to discuss your options with you and do a pregnancy test. If you would like to speak to a counsellor or arrange a termination, then please call the Pregnancy Advice Line that operates 24 hours a day every day of the year. You can contact them on 0345 013 0124, and you do not need a referral to call them. This is a self-referral service and they will make all the arrangements for a termination with you. They are open 24 hours, 7 days a week; services are free and confidential, even if you are under 16.


Sep 2017

I want copies of my medical notes; how do I do this?

Please click on the link to visit the " How you can access your records" section of the Somerset Partnership NHS Foundation Trust's website. http://www.sompar.nhs.uk/contact-us/access-to-records/ . This Web page will take you through the process of requesting access to your notes.


Sep 2017

I have been tested by you for STI's 6 months ago and they were all negative, but I still have pain in my penis. What do I do?

If you continue to be concerned do come and see us again. Alternatively, if you do not feel you need a repeat test, your GP may be able to help.


Sep 2017

I haven't received my results. How long should I wait?

Your results should take 7-10 days. If you are waiting longer than this please call us on 0300 1245010.


Sep 2017

Do you test for UTI's?

Your GP would be able to test you for any urinary infection.


Aug 2017

Hi;my partner has been diagnosed with herpes 2, I was getting tested every few months up until last year and results were negative every time. Is it possible to have herpes but it not show up in any tests?

Herpes or HSV is a very common virius that many people have but do not realise as not everyone will get symptoms. You only need to visit our service if you have symptoms of concern. You may find the Herpes Virus Association website helpful for more information www.herpes.org.uk


Aug 2017

How long does it take for a response to an appointment request?

We are only able to respond to online booking requests during the working week (Monday - Friday) we try to respond as quickly as possible , if you require a quicker responce please call our booking line.


Aug 2017

What are the opening times in Taunton?

Please visit the 'Where to find us' tab on our website for a full list of opening times.


Aug 2017

Hello, I am looking to go to the walk in clinic at bridgwater on a Saturday however it says the 2nd and 4th Saturday of the month. I was just wondering when the next one will be?

The next Saturday walk-in (Sit and Wait) clinic in Bridgwater is tomorrow the 26th August 2017.


Aug 2017

I use the patch for contraception and is there a nurse available in Bridgwater at the walk in on Friday who could give it to me?

Unfortunately there isn't a nurse presciber in Bridgwater on Friday afternoon. There will be a nurse prescriber at Sit & Wait clinic in Taunton on Saturday morning and Monday morning. Alternatively please do call us to make an appointment.

 


Aug 2017

When is SWISH Bath walk in times?

As Bath is in another county we do not run clinics there. The Bath sexual health service is located at the Riverside Clinic, please click on the link to find out their opening times. http://www.ruh.nhs.uk/sexualhealth/about_us/index.asp


Aug 2017

I think I have a UTI, can I be seen by swish or should I see my GP?

Thank you for your question, please see your GP in the first instance as they are better placed to treat a UTI effectively. If you are worried about STIs please do make an appointment to see us.

 


Aug 2017

I lost my virginity exactly 7 days ago and I came on my period 2 days after (I think this may have something to do with the problem). I am still quite itchy down there, it feels like it is inside but not deep. I didn't know if this had something to do with the fact that I practically started using tampons straight after having sex for the first time and whether this would irritate my vagina? A condom was used throughout and he said he was clear of sti/d's anyway. I don't know whether it is to do with the break in the hymen or whether it is something totally different. I suppose my question is why am I still itchy after 7 days, is it normal or do I need to get checked? Thanks.

Thank you for asking a question, I think it would be good for you to come and visit us and see a nurse to talk about a healthy and safe sex life and also to discuss contracpetion. Please contact us online or by phone to make an appointment.


Aug 2017

Why haven't my test results come back; its been 3 weeks?

We try very hard to get all results to patients within 7 - 10 days, sometimes there are delays with the Lab getting results to us. If may be that we do not have the correct contact details for yourself. Please call us on 03001245010 and press option 2 to speak to a Health Advisor.

 


Aug 2017

I have a problems with my period. Can I come to you for a check up?

If you are taking any contraception that we have provided for you then please do contact us for an appointment. If this is not the case, please make an appointment with your GP to discuss concerns with your periods.

 


Aug 2017

Removal of coil?

Hello; if you are asking if we can remove your coil, please can you ring us on 0300 1245010.


Jul 2017

With the text that comes back, is there reference to a date of appointment on there?

Our results text messages will not have your appointment date on them, we try to ensure that our result messages are as clear and succinct as possible.


Jul 2017

I constantly get thrush, I have tried creams. It goes but comes back.

Recurring Thrush can be frustrating, we would advise you to visit your GP as you may require a longer regime of treatment, if you for some reason are unable or unhappy to visit your Gp than please contact us for an appointment.


Jul 2017

Can I walk-in and ask for a morning after pill?

Yes you can come to a sit and wait clinic for emergency contraception. Our sit and wait clinic times are available on the website. However, you  can also visit your local pharmacy who can also supply this for you.


Jul 2017

Do your services include the well woman services?

No we do not provide the well woman service.


Jul 2017

I've been seeing a girl for a few months now, just been tested if my test comes back positive can I get treatment for her as well as myself ?

If your tests come back and you require treatment we will treat you and ask that you girlfriend also attends the clinic so that we can screen and treat her as necessary.  Your girlfriend will need to be seen by a health professional we do not give out medication for people who have not attended clinic.


Jul 2017

I had a Sti test two weeks ago and I still haven't received my results. I've rang 3 times and left messages and no one has got back to me!!

We work hard to respond to all messages left on our answer phone. When we call you back the number which will  be displayed starts with 0330, many patients ignore or reject our calls as they believe them to be nuisance calls. Please do answer a call you recieve starting with 0330. Thank you


Jul 2017

Hi, I had medication prescribed to me out of your Bridgwater branch. The infection is better but has not cleared , how can I get more medication perscribed?

Pleased to hear things have improved, please give us a call on the booking line number and choose option 2 and speak to one of our Health Advisors who can discuss your treatment with you.


Jul 2017

Are you doing test for ureaplasma parvum and ureaplasma urealyticum ?

We currently do not test for ureaplasma, please do make an appointment with us if you would like to discuss your sexual health or have symptoms of concern.


Jul 2017

Please could you tell me if my results are there yet...I was in SWISH last friday....my name is (Name withheld).

Your results are not yet available from the Lab; results can take 7 - 10 days. We will text you with your results as soon as they are made available.


Jun 2017

I am a medic, and I am working in a hospital in Uganda in Aug and Sept this year. I have been advised to consider taking a course of PEP with me, in case of needle stick injury from an HIV infected patient. Do you think this is necessary, and if so, can I obtain the drugs from your clinic?

Unfortunately we can only supply PEP following sexual exposure. We would suggest speaking with your Occupational Health team about access to these drugs and the need to take them with you.


Jun 2017

Does the Taunton swish at Millstream house have parking?

There is a pay and display car-park adjacent to Millstream House. Unfortunately we do not have free patient parking.


Jun 2017

Why can't I ejaculate?

There may be many reasons for this. We would recpmmend you visit your GP in the first instance.


Jun 2017

What are your opening times in Taunton?

We are open 6 days a week at Millstream House in Taunton, please click the "Where to find us" tab and the opening times for Millstream House will be displayed.


Jun 2017

How quick can I have an Hepatitis C test? been in a relationship just over 3 weeks.

Thank you for your question, to offer you the most appropriate tests we need to take a medical and lifestyle history as well as a full sexual history. As you have been in a sexual relationship for 3 weeks we would advise you make an appointment at Swish for a STI screen and then we can discuss with you if a Hepatitis C test is appropriate for you.


Jun 2017

My girlfriend is from Switzerland and currently living with me in the UK, she wants to get the coil and we're wondering if she can get it inserted in the uk? Thanks

We can only provide emergency contraception for overseas patients. If your girlfriend is registered to a GP while living with you they may be able to help although not all practices offer this service.


Jun 2017

I have Phimosis but it's not severe enough in my opinion to warrant a full circumcision and I'm interested in Preputioplasty surgery. Is this something you can advise me on?

Thanks for getting in touch; you will need to seek advise from your GP who can refer you for surgery.


Jun 2017

Are you open on a Saturday?

Yes we are open every Saturday morning at Millstream House in Taunton. The clinic is open from 9.15am to 12.30pm, it is a sit and wait clinic and there are a limited number of slots available.

We also run a sit and wait clinic at Bridgwater Hospital on the 2nd and 4th Saturdays of the month from 9.15am - 12.30pm. There is also a booked clinic at South Petherton hospital on the first Saturday of the month.

 


Jun 2017

Should I suffer from premature ejaculation where should I go for advice/treatment?

Thank you for your enquiry, we would recommend that you intially speak to your GP about this as they know your full medical history. If the issue requires a referral to our Psychosexual Service then your GP can refer you,  or you can make an appointment with one of our nurses or doctors at SWISH to discuss the Psychosexual service further. Please click on the link on our website called " I think i may need a Psychosexual service " to find out more information.

 


Jun 2017

How can I get rid of genital warts?

If you think you have genital warts please contact us make an appointment. Treatment is either freezing the warts in clinic or giving you some cream or liquid treatment to use at home.


May 2017

How long do I need to get tested from the last direct contact with someone ?

Thank you for your question, you need to wait two weeks from sexual contact to be tested for some STIs, if you have symptoms of concern please attend sooner. Please call or use the booking form to make an appointment with us.


May 2017

How do we become a C-Card issuer?

Please click on the Professionals Section of the website (top right hand corner of home page) and register. In the Professionals Section you will find the Somerset Sexual Health Training Programme which has detailed all the C-card courses ,dates and locations, it will also inform you how to register for a course


May 2017

Dear Swish, for what types of ureaplasma, mycoplasma, chlamydia, herpes, HPV, trichomonas, staphylococcus, escherichia coli do you do test from male penis?

At Swish we offer a range of tests based on sexual history. We do not currently test for ureaplasma or mycoplasma and we do not routinely test men for trichomoniasis or staphylococcus or esceherichia coli,  however these can be done if symptoms indicate a need. 

Chlamydia is tested for routinely via a urine sample in males,  Herpes is only tested for if there are symptoms present.  Swabs are not routinely taken from the penis as our commonly done tests can be done on a urine sample,  however if symptoms are present, a swab may be taken from the penis to help us make a diagnosis. 

To carry out the correct tests we would need to discuss your sexual history with you.


May 2017

My new boyfriend and I had sex for the first time on Sunday and on Monday one of his testicles became swollen, they were a bit better the following evening but now both testicles are swollen. Does this sounds like STI symptoms? He has no other signs or symptoms.

Thank you for asking the question and contacting Swish, to ensure we are giving the right advice we do need to see your partner for a consultation. Please phone us on our booking line number between 9 - 5pm or email us via the "book appointment" tab to make an appointment.

 


May 2017

Can you get lube with the C-card?

Yes, lubricant is provided by the C-card programme.


May 2017

Can a test still be carried out if you are on your period?

Yes tests can be carried out at any time.


May 2017

With a hormonal IUD/IUS, is it normal for menstrual cramps to become more like contractions? Or is this a problem I should see a doctor about?

We would need more information so it is best to ring us and speak to a Doctor on 0300 1245010.


May 2017

Can I get my pills from you or do I need to go to my GP?

We can supply you with the contraceptive pill if needed for contraception. However, if your original prescription came from your GP and you simply need a repeat prescription it is best to go back to your surgery if you want to continue taking the same pill and have had no issues with it..


May 2017

Does this service remove implants?

If we fitted your implant we can remove it yes. If your implant was fitted by your GP, you need to have it removed by them. Occasionally implants can be hard to remove and there is a regional clinic that your GP can refer to if this is the case. GP practices in Somerset receive money from their commissioners to fit and remove implants. If your practice is not part of this arrangement we may be able to help once we have checked this out and spoken with our commissioners. If in doubt do call us on 03001245010.


May 2017

Do you remove IUDs at your clinic?

If we fitted your IUD we can remove it yes. If your IUD was fitted by your GP, you need to have it removed by them. GP practices in Somerset receive money from their commissioners to fit and remove IUD's. If your practice is not part of this arrangement we may be able to help once we have checked this our and spoken with our commissioners. If in doubt do call us on 03001245010.


May 2017

I haven't had my results back yet.

Reuslts can take 7-10 days but if yours have been longer do call us on 0300 1245010.


May 2017

I have a strong smelling yellow discharge and my partners Penis burns after urinating. What's wrong?

You both need to come in for a full screen and possibly treatment. Please refer to our clinic locations for our sit and wait clinics or call us on 0300 1245010 to make appointments.


May 2017

I'm really worried that I'm pregnant, it's too late to get the morning after pill so I really don't know what to do!

I would suggest you ring us as soon as possible on 0300 1245010 and we can advise you. Our phone line is open from 9am until 5pm so do call us today.


Apr 2017

How can I book an appointment without ringing? The 'book an appointment' via email still isn't working .

Thank you for your question, the online appointment request service is working, however it is only answered during office hours. You will get a response from one of our team shortly.

 


Apr 2017

Can I get same day results?

If you have a STI screen, the results will take 7 - 10 days. If you have symptoms of concern then some STIs can be diagnosed the same day. Please do make an appointment and the nurse or doctor will discuss this with you.


Apr 2017

How do I get tested?

Please call us or email us to book an appointment for a STI screen, or please come to one of our sit and wait clinics.


Apr 2017

Do you remove implants

Yes we do remove implants, please contact us to make an appointment.


Apr 2017

I am trying to get a result but all I get is for me to leave a message.surely there must be a human being to reply

Thank you for your question. We run clinics 6 days a week in Taunton and the answer machine is used when the nursing staff are busy seeing patients. We do retrive the messages from the answer machine every day and respond to them as quickly as possible.


Apr 2017

What time do you open

Please click the "where to find us" tab on the website to see all our locations and opening times.


Apr 2017

Can you have sex a day after having the implant if you are using the withdrawal method?

If the implant was fitted during the first 5 days of a normal period it will work immediately, however if it was fitted at any other time in your cycle it will take 7 days to work. The withdrawal method is not a reliable form of contracpetion and we would recommend that if it was fitted at any other time in your cycle, then you attend one of our clinics for emergency contraception or your local pharmacist or GP.


Mar 2017

Sex is still painful for me after 3 months, why is this?

Thank you for your question, there can be many different reasons why sex is painful for you, it is important that you come and see us or your GP to allow us to ask you some questions to see what the cause maybe. Please call or make an appointment via the book appointment tab.


Mar 2017

I have the implant. I still get periods that last a few weeks and are painful and heavy

Please do come back to clinic and see us so we can discuss the problem and the options open to you.  Please call or click on the book appointment tab and complete the questionaire.

 


Mar 2017

When will free HIV hometests be available in somerset? As other parts of the country already have them?

We would recommend you get in touch with Eddystone Trust for information about free local rapid testing. You can contact them on 0800 3283208.  You can purcahse an HIV test online at https://hivselftest.co.uk/. SWISH does not have access to free online HIV testing at this stage.

 


Mar 2017

I need to have my contraceptive implant removed and be prescribed alternative contraception (oestrogen based pill). Is this something I can have done at one of your clinics?

If you had your implant fitted with us you, or have moved to the area, you can have it removed in one of our clinics. You can make an appointment via our website or by calling 0300 1245010.


Mar 2017

Can someone come with me?

If you would like someone to attend your appointment with you of course this is acceptable. The clinician may want to see you briefly by yourself but if you are concerned do get in touch with us by calling 0300 1245010.


Mar 2017

I'm currently on the depo injection and would like the implant. I don't have any periods currently so when is it best to have the implant fitted?

Thank you for your question, It is best to have the implant fitted before your injection runs out (14 weeks after it was given) this means there will be no break in your contraception. Please call our booking line or email us at SWISH@sompar.nhs.uk to make an appointment for a implant consultation.


Mar 2017

Who is a card issuer for the C-Card in Bridgwater?

Please visit the young people's section of this website and click on Condom Issue Points. Listed under the sub-heading of Bridgwater is all the C-card issue points, including Swish, Bridgwater College, Lloyds Pharmacy and Superdrug.


Mar 2017

Where can I get an implant removed under USS?

Please can you email or call us to discuss this  further, it is very uncommon to need a implant removed under an Ultrasound Scan (USS) and we would need more information from you to ensure we are providing or directing you to the right service. Please email SWISH@sompar.nhs.uk or call 03001245010.

 


Mar 2017

I had genital herpes 20 years ago and was treated at the time. I have never had a further outbreak but I have since been diagnosed with fibromyalgia and am now being investigated for CFS/ME and chronic migraine. Could these be related or could the herpes virus be causing these symptoms?

Thank you for your question, if you would like to attend and discuss your diagnosis of the herpes virus then please contact us to make an appointment with the Health Advisor.


Mar 2017

Where can I have my implant taken out?

You can come to Swish to have you implant removed. Please call or email us to make an appointment.


Mar 2017

I'm currently taking antibiotics; do I need to wait before being tested?

Thank you for your question, it is preferable that wait two weeks after stopping antibiotics to have a STI screen. However if you have symptoms that are concerning you please do come for a STI as soon as you can.


Mar 2017

It has been over two weeks since my screening and I haven't received a text! Does this mean I have a sexually transmitted disease?

Please do ring us on 0300 1245010 for your results. It can take 7-10 days to receive results.


Mar 2017

My partner has a contraceptive implant, and neither of us have STIs (were recently checked for Chlamydia). Are there still any risks of having regular unprotected (by which I mean no condoms) sex?

The implant is a very effective form of contraception which will protect you from unplanned pregnancy. A chlamydia test only tests for chlamydia, and as not all STIs have signs or symptoms it is important to have a full STI test with every change of partner. Please call or email us to make an appointment if you think you and your partner need a full STI test.


Mar 2017

I'm concerned about the size of my labia is this something you deal with or is that strictly for a GP?

Thank you for your question, we would recommed you visit your GP as you first point of contact to establish if there is a concern of if it just normal genitalia.


Mar 2017

I work in a School for boys within Somerset and I would like to train in the C-card scheme but I cant find a course. Please can you advise?

Please click on the Professionals Section of the website (top right hand corner of home page) and register. In the Professionals Section you will find the Somerset Sexual Health Training Programme which has detailed all the C-card courses ,dates and locations, it will also inform you how to register for a course.


Feb 2017

C-Card; how do you get one for free condoms?

C-card is available at Swish clinics and at many other places around Somerset including some schools and all colleges. Please visit the young peoples section of this website and click on C-card and you will find a list of regisration and issues places.

 


Feb 2017

Its been a week yesterday and I still haven't had a text about my results ? Can I call up and find out if they are back?

Please do ring us on 0300 1245010. It can take 7-10 days to receive results.


Feb 2017

Hello, my boyfriend and I have been together for 7 months now and both of us are free from any sexually transmitted diseases and we are loyal to each other and not in an open relationship. However, I still feel paranoid about being infected via accidents etc because I've read comments online that some people can be infected even doing non sexual and low- to no risk activities such as sharing toothpaste or touching dried bodily fluids. Should I seek mental health advice or is this a result of being too cautious about my health and well-being? Thank you.

If you have any concern about your sexual health you should book an appointment by ringing us on 0300 1245010.


Feb 2017

I have had a relationship for 5 years with one person, my new partner was with someone for 6 years and they only been with each other. I thought that since we were both Symptom free of any sign of STI's we were both clear, however talking got us thinking is there a possibility STI's can lay non symptomatic for over 5 years?

We would advise you come in for screening if you are worried. You can contact us on 0300 1245010 to make an appointment and explain you have no symptoms but require  screening.


Feb 2017

One week after a sexual encounter I had a full STI screening, was that enough time lapse for HIV to be checked?

If you had your screen with SWISH you should have been advised that a re-test would be needed after 12 weeks. You can find more information on our website following this link http://swishservices.co.uk/hiv-aids/

 


Feb 2017

I've found a painful white/cream coloured area on my vagina, it also hurts when peeing. Is it possible to have it checked out?

Please get in touch with us on 0300 1245010 to make an appointment.


Feb 2017

Someone I've slept with has had two 'inconclusive' hep B results. What does this mean and should I be worried?

An inconclusive result may be caused by many factors, including laboratory error. If you are concerned about your own sexual health you should make an appointment for a full screen by calling 0300 1245010.


Feb 2017

How soon can I be tested for Hepatitis? I've been tested for HIV all clear; would I have been tested for Hepatitis then too? I've been feeling tired alot for a while and achy is this a sign of Hepatitis?

If you are not sure what your screening included you should contact the clinic to make enquiries; it will hev been dependent on your history and symptoms at the time of attending. If your screen was with SWISH please ring us on 0300 1245010 or email swish@sompar.nhs.uk.


Feb 2017

Have you moved from Musgrove Park Hospital?

Yes, in April 2016 the Genito-Urinary Medicine (GUM) services from Musgrove and Yeovil hospitals came together with the Contraceptive and Sexual Health (CASH) service to provide this new service, known as Swish,  in various locations around Somerset, we are committed to providing equal access to sexual health and contraceptive services in Somerset.

Please visit our 'where to find us page' to find a clinic near you.


Feb 2017

Do you not now do a walk in clinic at Musgrove Park Hospital as a friend told me yesterday?

There is no longer a GUM clinic at Musgrove Park Hospital. From the 1st April 2016 our new service known as the Somerset Wide Integrated Sexual Health Service launched, we aim to provide a ‘one stop shop’ offering free and open-access to sexual health and contraceptive services to support healthy sexual and reproductive choices.

Genito-Urinary Medicine (GUM) services from Musgrove and Yeovil hospitals came together with the Contraceptive and Sexual Health (CASH) service to provide this new service in various locations around Somerset, we are committed to providing equal access to sexual health and contraceptive services in Somerset.

Please visit our 'where to find us page' to find a clinic near you.


Feb 2017

Taunton opening times

You can find our Taunton clinic details by following this link http://swishservices.co.uk/where-to-find-us/


Feb 2017

Hi; are you open Saturday mornings?

Thank you for your question, our main clinic at Millstream House in Taunton is open every Saturday morning. We also have a Saturday morning clinic at Bridgwater Hospital on the 2nd and 4th Saturdays of the month and a morning clinic at South Petherton Hospital on the 1st and 3rd Saturdays of the month.

Please visit the 'Where to find us' section of the website to find clinic addresses and opening times.

 


Feb 2017

I have had a text saying "Everything is ok". I was just wondering if that meant for all tests carried out including HIV or HIV test is separate? Thank you.

Thank you for your question, we only send result text messages out when we have all of your results back from the laboratory. So your message does mean that all of your tests, including HIV are ok. 


Jan 2017

How can I train to become a C Card distributor?

If you email us your details to swish@sompar.nhs.uk we can give you more details.


Jan 2017

Hello, I live in university halls and I discovered that the previous tenant that lived in my room left behind some semen underneath and the wall under it. I am certain that it is dry semen and I'm just wondering if it still poses of danger when it comes to transmitting STI's or viruses? Because the area of the desk which has the dry bodily fluid is where I put my hands whenever I pull my chair closer to my desk when I'm studying. I'm just scared about it since my hands will sometimes be dry and cracks.

Please be reassured that you are not at risk of any STIs, we would recommend you get some rubber gloves and cleaning products and give the wall a good clean.


Jan 2017

Have to have a coil removed

Please phone our booking line on 03001245010 or email us at SWISH@sompar.nhs.uk to make an appointment for a coil removal.


Jan 2017

I attended the frome clinic on the 12th January and requested to have my results via text, my number was checked with me 3 times that it was correct. It's been 12 days and I have not had any results, does this mean everything is clear?

It seems something has gone w rong with your results as you should have received them by now. Can you email us on swish@sompar.nhs.uk with your details so that we can look into this for you?


Jan 2017

I have what I think is wart on my penis. I have had it for about 4 years now ever since I had the snip. I have spoken to the doctor and he told me to visit a clinic of which I cant remember. Was wondering if I'm in the right place what to do?

To make an appointment you need to contact us on 0300 1245010 between 9am-3pm. You can make an appointment at one of our venues and can find details of clinic locations on our website.


Jan 2017

How can I get tested for an STI?

You should be able to find all of the information you need on our website; you can ring us on 0300 1245010 to make an appointment and come to one of our venues for full screening.


Jan 2017

I am 24 and I had unprotected sex end of November, I bled the morning after for a couple days. Then I woke up Christmas day morning to lots of blood which was a dark brown colour and had a lot of discomfort in my lower part of my stomach. My mum thought I was possibly going through a miscarriage, new years eve I stopped taking my pill (gedarel 30/150) and had my usual breakthrough bleeding. It finished Tuesday just gone. I took the pill Wednesday morning and since Wednesday around 7pm I have been bleeding again. I am really worried but I am not registered at a doctors. Can you help please?

Please call us on 0300 1245010 to make an appointment as there are several reasons why this may be happening.


Jan 2017

If I attend one of your clinics,can i stay anonymous or do I have to give personal details?

You can choose to give minimal details such as first name and date of birth as identify or you can give a fictitous name if you prefer; if you do these please remember the name given so that we can recall your records for future treatment.


Jan 2017

I've stopped the depo injection as myself and my partner was to start trying for a baby. I've started having regular periods again and just wondering if there is any type of tests to see if the depo is fully out of my system

Thank you for  your question. There can be a delay of up to a year before the return of you periods and fertility after stopping the injection. There are no tests to see if Depo "is out of your system".


Jan 2017

How do I get my results from you? When I called it guided me to an answerphone.

Thank you for your question, results are sent out 7 - 10 days after you have attended clinic via your chosen method (usually text). If you are concerned please leave message on the Health Advisor line or email us with your details at SWISH@sompar.nhs.uk and one of the Health Advisors will contact you.

 


Dec 2016

I've been diagnosed with herpes. My boyfriend went to get tested for it to but was asked a load of questions and told he didn't need to be tested for it. He explained that I have more than one medical condition and the nurse told him it was basically my bodies immune system being low and couldn't fight off the bacteria. I just want to know if this is correct or not.

If your boyfriend did not have symptoms during his visit he would not have needed a test. If you have ongoing concerns it may be helpful if you arrange an appointment to meet and talk with a Health Advisor together. You can ring us on 0300 1245010 to arrange this.


Dec 2016

I suffer from ED (erectile dysfunction). Can SWISH help me?

Thank you for your enquiry, we would recommend that you intially speak to your GP about this as they know your full medical history. If the issue requires a referral to our Psychosexual Service then your GP can refer you or you can make an appointment with one of our nurses or doctors at SWISH to discuss the psychosexual service further. Please click on the link to read more about the psychosexual service swishservices.co.uk/i-think-i-may-need-a-psychosexual-service/
 


Dec 2016

I suffer from ED. Can SWISH help me?

Thank you for your enquiry about ED (Erectile Dysfuntion); we would recommend that you intially speak to your GP about this as they know your full medical history. If the issue requires a referral to our Psychosexual Service then your GP can refer you or you can make an appointment with one of our nurses or doctors at SWISH to discuss the psychosexual service further. Please click on the link to read more about the psychosexual service swishservices.co.uk/i-think-i-may-need-a-psychosexual-service/


Dec 2016

I have had a contraceptive implant for 9 years. Previously I've had them replaced just before they expired. This one ran out in September and I didn't realise (moved house and lost the paper work with the date on it). Last week I had an unexpected encounter and he didn't wear a condom. Not having had a period for 9 yrs I'm worried I might be pregnant. Have been having some odd symptoms which are either period type symptoms without the bleeding or I'm pregnant. Being on my own I'm terrified, too scared to take a pregnancy test by myself. Am I worrying for no reason? Please help.

Thank you for contacting us, to ensure we are giving you the correct advice and guidance we would like to speak to you either over the phone or in person. Please could you email us at SWISH@sompar.nhs.uk with your original question (above) and with your name and contact details and one of our nurses will contact you today to chat through this with you.


Dec 2016

Hi I am a 66 year old bi male, I have not engaged in sexual intercourse for 2 years - I have been diagnosed by my GP as having 5 anal warts and advised to attend your clinic - is this something that you deal with and would I be able to have a full STI check done?

Thank you for your question, please contact us to make an appointment with one of our doctors who can treat your warts, we will also offer you a full STI screen at the appointment. Please call our booking line on 03001245010 or email us at SWISH@sompar.nhs.uk.


Dec 2016

I live in Sherborne; is it possible to still be able to come to your clinic in south petherton to be tested?

Thank you for your question, yes you are very welcome to attend the South Petherton Clinic. Please call the booking line or email us at SWISH@sompar.nhs.uk to make an appointment. Dorset does have a sexual health service, please click the link to see their locations and times as this service maybe closer to home http://www.sexualhealthmot.co.uk

 


Dec 2016

If I prefer not to have a cervical screen "smear" at the GP surgery (eg. due to personally knowing staff) where else can I access this service?

Unfortunately we are no longer commissioned to provide cervical screening, you will need to access this service through your GP. We would advise requesting an individual GP or practice nurse who you do not know personally to perform you cervical screening.


Dec 2016

Do you guys do C Cards at your Yeovil/South Petherton clinic?

Yes we offer c-card at all of our venues.


Dec 2016

I need contraception.

If you ring our booking line on 0300 1245010 and let them know what you need we can make you an appointment or suggest an alternative.


Dec 2016

I have a letter about cervical smear and want to have done at Yeovil family planning clinic.

Unfortunately we are no longer commissioned to carry out routine cervical smears and you will need to visit your GP.


Dec 2016

Can I have the implant removed?

We do remove implants at SWISH, please call our booking line or email us at SWISH@sompar.nhs.uk to make an appointment.


Dec 2016

Hi; I have been taking the pill after giving birth. I never had a period before taking them and been taking them for just over a week and I am bleeding; could this be my period and should I stop take the pill?

Stopping your contraception can put you at risk of pregnancy, please call or email us at SWISH@sompar.nhs.uk with this question and your contact details and one of our nurses can ring you back to discuss the bleeding with you.


Dec 2016

I had a copper coil fitted 3 weeks ago, and have been bleeding since that. Should I get it checked?

It is not uncommon to have some irregular bleeding for a few months after a copper coil is fitted. You should have an appointment for a coil check 6 weeks after the fit, please ensure that you have a coil check appointment with us. If you are concerned please do email or call the booking line to make an appointment sooner.

 


Nov 2016

When is my appointment?

Hello - askSWISH is anonymous and we cannot identify who you are. Please ring the booking loine on 0300 1245010 or email swish@sompar.nhs.uk with your details and we can let you know your appointment date, time and venue.


Nov 2016

Hello, I've had a missed call from someone regarding my results but every time I try phoning back it just keeps saying "health assistant not available". Is there any other easier way of getting hold of someone?

Hello - if you email your details to swish@sompar.nhs.uk we will ask someone to ring you today.


Nov 2016

Do you do abortions?

We do not perform abortions at SWISH, we can offer you a pregnancy test and discuss your options with you. If you are a Somerset resident  you can call the One Call Pregnancy Advice Line on 0345 013 0124; it is a self-referral service and they will make all the arrangements for an abortion with you. They are open 24 hours, 7 days a week; services are free and confidential, even if you are under 16.

 


Nov 2016

Last night I shaved my genitals and I now have a painful lump on the labia minora, what shall I do about this? I'm also 20 Weeks pregnant.

Hello, it is likely to be an ingrown hair, but you should come and see us to make sure. We have sit and wait clinic in Taunton this morning. For other times and venues you can check our website.


Nov 2016

my milkshake brings all tha boyz ta tha yard

Thank you for letting us know wink We offer STI testing and the full range of contraceptive options at clinics around Somerset, so don't forget to come and see us at one of our booked clinics or one of our sit and wait clinics.


Nov 2016

Can I have my Mirena coil taken out at the clinic in Glastonbury?

Yes you can have a Mirena coil removed at the Glastonbury clinic at West Mendip Hosptial. Please call our booking line or email us at SWISH@sompar.nhs.uk to make an appointment. If you require another method of contraception you may need two appointments to ensure you are not left without effective contraception.


Nov 2016

I always used to have my cervical smear screening done at the family planning clinic as found they were much better than staff at GPs. Am I right in thinking that you no longer offer this service? If you do not I think that is a real shame

Unfortunately we are not commissioned to provide cervical screening (smear test) at the SWISH clinics. Please contact the medical centre where you are registered to arrange a smear test with your GP or practice nurse.


Nov 2016

Can a mouth cold sore cause genital sore?

Certain types of Herpes can be transferred yes. If you have a sore on your genital area you should arrange to come in to clinic as soon as possible. We have sit and wait clinic available at Millstream every Saturday morning.


Nov 2016

7 days after starting the pill, I had sex and he ejaculated in me. Am I okay or do I need emergency contraception?

Could you please email us ASAP at SWISH@sompar.nhs.uk with your contact details (including the question above)  so one of our nurses can contact you. We will need to ask you a few questions to ascertain if you require emergency contraception or not.

 


Nov 2016

I came in last week with a very red itchy anus and was swabbed to check for Herpes. The results came back negative but I didn't have any open blisters or sores. Since I have developed headaches and fever also all over body itching; should I come in for blood tests to check for the herpes virus?

We would recommend that you make an appointment to come back to SWISH for a review of your symptoms with one of our Doctors. Alternatively you could visit your GP. Please email us at SWISH@sompar.nhs.uk or call the booking line to make an appointment; we can also discuss at the appointment the appropriate tests to undertake.

 


Nov 2016

What details do I have to give can I give a made up name?

Yes you can give a 'made up' name and date of birth. You will be allocated with a patient number for our service and it is a good idea to keep a record of this number and the 'made up' name you choose for future visits.

 


Nov 2016

I recently found out I have chlamydia and after talking to the person who gave it to me, realised I'd had it for over a year. I'm worried as I know after a long period of time it is possible for it to make you infertile. Is it possible to check whether it's made me infertile or not?

Thank you for your question. If you have had chlamydia you will not be offered any routine tests to see if you are infertile unless you and your partner are having difficulty in getting pregnant, please do visit your GP if you are concerned about fertilty.

Please do make an appointment with SWISH for chlamydia treatment if you have yet to obtain treatment or if you wish to discuss chlamydia further.


Nov 2016

I'm am under age and I think am pregnant but I don't want a baby how do I get a abortion?

If you make an appointment to see us we can confirm if you are pregnant and talk to you about your options. Can you email us today on swish@sompar.nhs.uk and we can arrange an appointment?


Nov 2016

What do you check for when you do a full screen?

We screen for Syphilis, Gonorrhoea, Chlamydia and HIV. We do not screen for Hepatitis A,B or C or Herpes unless there is a specific need to do so.


Nov 2016

If I had an appointment for full screening at Minehead on a Tuesday at 1:30pm, what time could I expect to be finished?

Our appointments for a full screen generally take 30 minutes.


Nov 2016

It's not a question but I recently visited the Taunton walk in clinic and due to a lot of people showing up I was there for 3 hours. I was petrified when I went in at 9am but I was made a cup of tea and was seen by a lady called Karen who I cannot praise enough for being supportive and so friendly it just made everything about the experience a whole lot easier!

Thanks you so much for your feedback. We know our sit and wait clinics can be very busy and we are glad our staff made the experience positive.


Nov 2016

I came in a few weeks ago for an STI check; would I have been tested for herpes as general practice?

Unless you had symptoms at the time and a full examination with swab was undertaken, Herpes would not have been included. If you email us at swish@sompar.nhs.uk with your details your consultation can be checked. Or you can ring us on 03001245010 to arrange another appointment.


Oct 2016

I had a pregnancy test at your clinic a few weeks ago that came back negative, I still haven't come on my period; should I come in and have another one to double check?

Thank you for your question. Please do come back to clinic to see one of our nurses or doctors if you are concerned. Please call the booking line or email us at SWISH@sompar.nhs.uk to make an appointment. Alternatively please come to one of our 'sit and wait' clinics, times are locations can be found on the 'where to find us' section of the website.

 


Oct 2016

Do I need an appointment to pick up another course of the pill?

Thank you for your question, we have appointments and sit and wait clinics for repeat contraception. Please call us or email us at SWISH@sompar.nhs.uk. We do have a few appointments left this Friday afternoon in Taunton for contraception, please email or call us ASAP.


Oct 2016

Last time I attended the SWISH clinic I was given some free condoms - unfortunately these were flavoured condoms which I find really unpleasant and therefore will not use. Can swish provide free ordinary condoms?

We apologise that you were given condoms that you did not request, we have a variety of different condoms available in clinic; this includes ribbed, trim, large, latex free and regular condoms. Please do visit the clinic again to pick up condoms that suit you best.


Oct 2016

Why is there no longer a clinic at Musgrove ?

From 1st April 2016 our new service known as the Somerset Wide Integrated Sexual Health Service launched, we aim to provide a ‘one stop shop’ offering free and open-access to sexual health and contraceptive services to support healthy sexual and reproductive choices.

Genito-Urinary Medicine (GUM) services from Musgrove and Yeovil hospitals came together with the Contraceptive and Sexual Health (CASH) service to provide this new service in various locations around Somerset, we are committed to providing equal access to sexual health and contraceptive services in Somerset.

Please visit our 'where to find us page' to find a clinic near you.

 


Oct 2016

My phone was out of service for the week I was expecting results on some STI tests - is there a way I can get the results without having to go back to the clinic?

If you email your details to our confidential email swish@sompar.nhs.uk we can get your results to you. Alternatively you can contact us on 03001245010.


Oct 2016

I'm 41; can I still get condoms free?

Yes you can in one of two ways. you can either visit the website of our partner agency where you will find a form to fill out. If you meet the criteria you may be eligible for free condoms https://www.eddystone.org.uk/free-condoms. Alternatively you can register at one of our clinics and you can find the detail of venues and times on the website.


Sep 2016

I think I may be pregnant and need a medical abortion quickly. What should I do?

You should contact the British Pregnancy Advisory Service (BPAS) on 03457 304030.


Sep 2016

I had sex while using a condom with a new partner for the first time, but unprotected oral. I think I see symptoms that may not be there. Would I be likely to have caught something if they had something or am I worried for no reason?

Oral sex is one of the ways an STI could be passed on. Therefore it would be a good idea for you to get in touch to receive screening rather than continue to worry. You can contact us on 0300 1245010.


Sep 2016

I have all the symptoms of genital herpes; I went to the doctor several days ago and he said it might be thrush (did not look) - and gave me canesten which hasn't helped, its getting more and more painful and difficult to walk. I have had unprotected sex recently, so it is likely to be an STI I think? Is it worth me coming in for treatment for herpes, or is there none?

You should make an appointment for a full screen so that we can advise  and treat you appropriately. Please get in touch on 0300 1245010.


Sep 2016

I regularly attended the clinic in Taunton musgrove with a recurrent problem. Will the same staff be there at the new clinic as I'm extremely anxious about explaining everything again?

Some of the GU staff who worked at Musgrove Park Hopsital are now with us at SWISH. There are also additional new colleagues. When we receive your information during the appointment we should be able to access your previous information to limit the need for repeat questions. We would be asking for up-to-date information. If you remain concerned do contact us on SWISH@sompar.nhs.uk.


Aug 2016

What are your times and days for walk-in at Taunton clinic?

At Millstream we have Walk in Sit and Wait clinics on Monday, Wednesday and Saturday mornings 9am - 11am.

 


Aug 2016

At a clinic, I was diagnosed with Thrush. After using the pessary given to me I've had no improvement in a week, what do I do?

Thank you for your question, please call or email us to make an appointment so we can review your results and your symptoms.

 


Aug 2016

I have diabetes type 2 and seek help with impotence.

Thank you for your question, we would recommend that you intially speak to your GP about this as they know your full medical history. If the issue requires a referral to our Psychosexual Service then your GP can refer you or you can make an appointment with one of our nurses or doctors to discuss the psychosexual service further.


Aug 2016

Does your Taunton clinic have a car park?

Yes it does - there is a pay and display car park immediately next to our Millstream building. You can find direction on our website.


Aug 2016

I've been spotting for 3 weeks straight. I'm on the combined pill and just had the break where I only had a one day period. I started the pill again yesterday. This is the first break from the pill as last time I went straight on to the next packet. I was ill for 2 weeks when the spitting started and went to the doctors but they didn't know what was wrong. I'm no longer ill but my vagina is tender and itchy these last couple of days. Is this an infection? What should I do?

Thank you for your question. There can be many reasons why you have been bleeding while you have been taking your pill. To make sure we are offering you the right advice please can you call the booking line or email us at SWISH@sompar.nhs.uk to make and appointment to come and see one of our nurses or doctors


Aug 2016

How do I make a complaint?

If you are unhappy with the service you have received, it is important to let us know so that we can improve.
If you are unhappy, please talk to any member of staff who is looking after you. You can also ask for the service manager, and speak to them directly. If you raise an issue directly with a member of staff, they may be able to sort it out immediately.
However, if you are worried about doing this, or if you want to do this when you are back at home, you can contact us directly at SWISH@sompar.nhs.uk or you can contact the Patient Advice and Liaison Service (PALS) at pals@sompar.nhs.uk or telephone: 01278 432022. Alternatively you can write to;
Freepost RSXK-USUL-SUHY
Somerset Partnership NHS Foundation Trust
PALS, Mallard Court, Express Park
Bristol Road, Bridgwater, TA6 4RN

 


Aug 2016

I don't like blood tests, can I have a screening without a blood test?

Some STI tests do not require your blood to be taken, for example, testing for chlamydia and gonorrhoea usually requires a urine sample from men and a self-taken vaginal swab from women. However testing for some other sexual transmitted infections including HIV and syphilis does require a blood test. You are free to refuse to have your blood taken, however our staff are very experienced at taking blood we would always recommend having a full STI screen


Jul 2016

I need to book an abortion, Can't do it over the phone .. Am I able to do online? It is affecting my mental health

To arrange an abortion you need to speak to the One Call Pregnancy Advice Line on 0345 013 0124; it is a self-referral service and they will make all the arrangements with you. If you are unable to call them, please email us at SWISH@sompar.nhs.uk with your details and phone number and we will arrange for the One Call Pregnancy Advice Line to call you.


Jul 2016

Have green discharge no smell and haven't had sex in a while.

To be certain we are advising the appropriate treatment, please could you make an appointment to come and see us by ringing 0300 1245010.


Jul 2016

I just wanted you to know that I visited your clinic today. All of the staff that I encountered were professional, friendly and sympathetic which is just what you need when going to somewhere like this. I was really nervous but after my visit today I had absolutely no reason to be at all. It was a really good experience, even if I didn't want to actually go!

We really appreciate your feedback. Thank you from the SWISH team.


Jul 2016

I think I have a tampax stuck inside me. Can you help?

Tampons if left in can become compressed at the top of your vagina, this can make it difficult for you to feel the tampon or pull it out. Please phone our booking line or email us at SWISH@sompar.nhs.uk to make an appointment to have it removed.

 


Jul 2016

I have a red rash on penis head and think it is Balantis. Is there a cure I can get over the counter? I am 72 years of age and cannot go to my doctor; please advise.

If you have symptoms that you are worried about,  it is best to attend clinic for an examination in order to correctly identify the problem and provide appropriate treatment.  Your consultation would not be discussed with your GP without your permission.  Call us on our booking line to make an appointment or email us directly at SWISH@sompar.nhs.uk.


Jul 2016

I work as a sex worker, do you offer a comprehensive sexual health check?

Yes we can offer you a full sexual health check. You would receive your results 7-10 days later. Please get in touch to arrange an appointment.


Jul 2016

I'm torn between the injection and the coil...any advice or recommendations? I have 2 beautiful boys already and not planning on having anymore. I've heard horror stories about the coil and being able to feel it during intercourse!! Any advice?

Thank you for getting in touch. We can offer you an appointment for a consultation during which we can chat about your options, and reassure you about both of these methods of contraception. You can call us on our booking line to make an appointment or email us directly at SWISH@sompar.nhs.uk.


Jul 2016

Yeah I'd like to know if anyone ever answers your phones? 11 calls made today trying to book an appt and not a single one answered!

We are really sorry you have had trouble getting through. Our booking line is open Monday to Friday, 9am to 3pm. At busy times, you will be offered a call back service. If you are unable to get through or need to contact us outside of these hours, do email us directly at SWISH@sompar.nhs.uk.


Jul 2016

Where do I go to get my repeat pills? I have been coming to The Crescent to get my pills for years, and now the phone number does not work and I am not sure where to go?

We are sorry you have not been able to get hold uf us at The Crescent. On 1 April 2016 we moved to our new integrated clinic on Castle Street which is a very short walk from The Crescent. You can find directions on our website or contact us on our new number, 0300 1245010, for an appointment.


Jul 2016

Hi, I have started taking the maexni combin pill since Monday 27th June, all week I have been feeling ill, diarrhoea , was sick twice Tuesday morning after taking the pill at 9pm Monday. Is this a side effect to the pill, if so what should I do?

Your symptoms may be as a result of a virus and hopefully have started to ease. However, if you are still expereincing them and feel they may be a side-effect of the medication, please get in touch with us via  our booking line.


Jun 2016

I have trouble getting wet before sex, this never used to be an issue with my boyfriend but now we have been together 8 months it is very rare I am physically aroused before sex. This correlates with me starting the mini pill Desogestrel, when we used condoms I had a higher sex drive and had no problem getting wet. Could it be my contraception that is affecting this?

Thank you for your question. Changes in libido (sex drive) can, for some people, be affected by hormonal contraception such as Desogestrel; this can be an increase or decrease in libido. We would recommend you make an appointment to discuss this with one of our nurses or doctors as there may be other reasons why you have noticed a change. We offer the full range of contraception and if you need to change method we will discuss these options with you.


Jun 2016

Every time I have sex I end up bleeding for a while afterwards, is this normal?

Bleeding after sex may be a sign of a health condition and you should book an appointment with us. Please call our booking line on 03001245010.


Jun 2016

Do you do testing for pregnancy?

Yes we can test for pregnancy but recommend you visit us three weeks from the time you think you may have become pregnant.


Jun 2016

What are your walk in days and times?

You can find our clinic times and types on this website by clicking 'where to find us'. You will be able to see our up-to-date clinic times and locations on here; please note we update this information if our clinics need to change.


Jun 2016

Why do swish keep cancelling appointments? Ive been waiting 5 months to get a coil and my appointment has been cancelled again.

We apologise if you have had your appointment cancelled. This may occur for any number of reasons. If you could get in touch with us via our Booking line (03001245010) or email us at SWISH@sompar.nhs.uk we can let you know why your appointment was cancelled and re-schedule it for you as soon as possible.


Jun 2016

Can I book an appointment just for a check up to see if everything is alright?

Yes you can book an appointment with us. We would suggest you ring our booking line on 03001245010 and let us know what kind of appointment you need. Alternatively you can email us on SWISH@sompar.nhs.uk.


Jun 2016

I am going to be late for my appointment tomorrow. Is that OK?

Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to see you. Where possible you will be seen but may have to wait for another slot, or return on another day.


Jun 2016

Can I make an appointment for a smear test?

We are unable to offer you a cervical smear  but your GP should be happy to help.


Jun 2016

I have a really yellowish coated tongue with itching and smelling vaginal discharge with abdominal cramping what can the causes be?

It sounds as though you need to book an appointment with us. Can you ring 03001245010 or email SWISH@sompar.nhs.uk. When you make the appointment please let our booking team know you are symptomatic (because you have symptoms).


May 2016

Can I be seen in Yeovil?

We do have a clinic running from Yeovil District Hospital and the website can provide up-to-date clinic times. We are creating a new clinic space in Yeovil that will offer purpose built clinic rooms and will have access to free parking. We hope this will be ready sometime over the summer but will keep the website updated with clinic locations and times until then.

 


May 2016

How long will I wait when I come to walk-in clinic?

We operate walk-in clinics at various points during the week. When you arrive your details will be taken and you will be asked to wait. At times, if the clinic is busy, you will be informed that we have no further slots available and we will try to book you a convenient appointment. The length of wait will depend on how many people have arrived before you but our reception colleagues will always be happy to give you some idea of how long this will be. We are planning on changing the name of our walk-in clinic to ‘sit and wait’ to reflect that you may be able to see someone as soon as you arrive. We are also hoping to make sit and wait appointments available on more days and in more of our venues.

 


May 2016

Where should I go to get confirmation of suspected type 2 HSV? I want episodic treatment but don't want to waste my (and GP's) time going to GP if they will refer me to yourselves.

We would advise that if you experience symptoms of HSV to phone our booking line on 0300 1245010 to discuss coming in for a consultation. We would then be able to take samples to confirm HSV typology and commence treatment if clinically required. We would also offer a full STI screen. Please note some GP's can also offer this service.