However, in response to the COVID-19 epidemic we have made some changes to the way we provide some of our services. We are minimising non-essential face to face contact to protect you and our staff, but please rest assured that if you need to be seen we will be able to see you safely. Please contact us for a telephone or video consultation for sexual health advice, contraception and if you have sexual health symptoms you are concerned about (0300 1245010).

If you would like a STI screen and have no symptoms please click this link to request an online home STI test. 


If you have a booked face to face appointment, PLEASE WEAR A MASK OR FACE COVERING at your appointment.

Please DO NOT attend a face to face appointment at Swish if.

You or a member of your household has symptoms of COVID-19 or a COVID-19 diagnosis.

  • A high temperature
  • A new, continuous cough
  • A loss of, or change to, your sense of smell or taste
  • You or any members of your household have suspected COVID-19 and are waiting for a COVID-19 test result.
  • You have been told to self-isolate for 14 days or you have returned from a country in the last 14 days where quarantine rules apply? See link for current list.


Please tell the Nurse or Doctor or contact us on 0300 1245010 if you have been invited for an appointment but you meet one or more of the criteria above.

Consultation and Treatment  

When you are called for your appointment, you will be seen by a doctor or a nurse. A chaperone may also be present.

On occasions we may ask you if you’d mind if a medical student or other trainees could be present for you consultation. If you feel uncomfortable please do let us know. 

You’ll be asked some further questions about your current problem, your general health and sexual history, including your sexual orientation.

If you are being tested for a sexually transmitted infection (STI)

The Doctor or Nurse will talk with you about your concerns / symptoms and ask about any sex you have had. It’s important to be honest about this so that you get the test (s) and treatment you need.  The test could include taking swabs and / or blood tests and giving a urine sample. It’s is essential that male patients haven’t passed urine (peed) for three hours before the appointment 

Receiving test results

Some results can be available during your visit. Others are usually ready in 7-10 days and will be sent to you via a text message (or you can telephone the clinic if you do not want to receive a text) 

If you tested positive for an infection

If your test was positive for any infection, you can return to the clinic for free treatment. In order to reduce the chance of complications, it's important your infection is treated as soon as possible.

Our Health Advisors and Nurses will provide you with information on the infection and its complications if left untreated.

Any sexual partner(s) you’ve had in the past three months will also need to be tested and treated for the infection. Treating your partner(s) will reduce the spread of the infection and development of its complications.

Our staff can help you to inform your partners in a timely manner without compromising your confidentiality. Contacting sexual partners to notify them of an STI is called contact tracing.